Reply To: Chuwi Hi13 Battery life thread. Post your battery life!

[Hayley Morris]

Mele, mine is also getting around the 4 hour mark. I’m in the process of trying to get it fixed. Whilst trying to suss the battery I opened the unit up and cleaved my 200gb micro sd in 2, sad times (always remove your micro sd first 🙁 lesson learned), but I discovered my camera isn’t connected. Something severed the tape that joins it to the motherboard with a really clean slice. So I’m going through the warranty procedure to get that amended but also I am presenting them with the battery data.

I timed 1% under different settings so 3:37 was the base time, 40% brightness, wifi on. Then I timed it again and got 3 minutes. 3 min 23 was without the keyboard. 4m46 was with keyboard but without the brightness on at all and 5m02 with no brightness and wifi. That would push it just up to the 8 hour mark but we can see other people are using it normally and be satisfied.

I also started to think the issue may be my firewall but it isn’t. I know this because I reset the pc, since I want to send it to them anyway, told it to keep my files. It’s currently got no audio and its’ charge is lasting 2m43 per 1% with no programmes running at all.

My suspicion is, since there are 2 5000 kwh batteries inside, one of them is duff which would explain the perfect 4 hours or so it can achieve.

Oh and to anyone having trouble with the supplied charger. Let the wire  sit naturally in your hand and flip it over. It prefers the back of the usb-c to the front. So on the metal of the plug you want the join facing towards you, the other side only gets a charge if the unit is in portrait mode. The back of the wire is also where the serial number is closest.

My device was charging in less than an hour, which was great, but with any other wire it doesn’t get enough charge so I’m still working on finding an alternate way to charge the device, but hey ho, warranty return we go.

I love the machine, but I will mourn my micro sd.