Gearbest says chuwi stopped

[PiT]

It can be true, especially Chuwi never says TRUE!

Yuandao N70|ColorFly 808 3G|Chuwi HI12 + (128GB microSD;GPS VK-172 MCDODO case:Stylus Pro Fine)

[Tobias Onk]

for 2 days they said, that they ship my tablet in 3-5 days. They would get a new dilevery in 3 days…

[BoORD_L]

good to know.

one more reason to open a dispute on paypal

What I've used and what I've got:
TECLAST X98 AIR 3G, TECLAST X98 AIR II, TECLAST X98 PRO,CHUWI HI8, CHUWI HI12, CUBE I9

[Ben]

they said this:

“Thank you very much for placing order with us. I am very sorry for the delay of your order.

We are very sorry to tell you that the item Chuwi Hi12 12 inch Tablet PC is out of stock for now due to the stop in production of our vendor.

I am so sorry to have kept you waiting so long.

To better solve this issue, we kindly provide you 2 options:

……………”

 

But their website they are now selling both the Win10 (5-10 businessdays) and the dual boot (3-5 businessdays).

What a scam….

 

 

[Tobias Onk]

which option they gave you. money in you gearbest wallet? i want my money back and place a order on banggood.

[Hustoles]

I have it same tooo. Order from 24 of March. After 6 work days I have online chat and operator say I have to wait another prox 10 days when they re-stock.

But yesterday 8.4.2016 I made an Ticket:

Question:

Hello, my Chuwi hi12 is still not ship, so you probably waiting for new devices to come to stock. It is possible that those new devices will be dual boot and support stylus? And if yes, will I get one?

Answer:

Dear Roman,

Thank you for contacting Gearbest about your order. We are processing it.

Unfortunately, we are very sorry to inform you that the item Chuwi Hi12 12 inch Tablet PC cannot be sold anymore on our website due to supplier’s issues.

Please consider these 3 options:

Option 1 Exchange for another item

Please let me know the url of the product you would like to choose instead. If there is any price difference with the original item, we will either refund it to you on your wallet or send you an invoice to pay for it.

Option 2 Cancel and refund on your original payment account

Option 3 Cancel and refund (store credit + extra points)

In that case, we will refund you   209.89USD to you on your GB Wallet(store credit) and reward you with extra points. (e.g.If your refund  is 1USD = 5 points, 3USD=3*5 points => get 15 points etc).You can use both your wallet and points to purchase your future products.

To know more about wallet: http://www.gearbest.com/about/gb-wallet.html

Learn more about points: http://www.gearbest.com/about/about-points.html

The refund can be completed within 1 business day.

Could you please let me know your decision？

Thank you for your understanding in this matter.

Once again, we sincerely apologize for any inconvenience that may have been caused and we look forward to hearing from you.
Thank you for your understanding in this matter.

Best Regards
Lydia
Gearbest Customer Service
http:www.gearbest.com

 

So, with extra points its not enought for Cube i9. I will get my money back to my account and order from Banggood dual boot with stylus support.

 

[Ben]

I got the refund via PayPal and ordered a teclast x3 pro from gear best.

im giving them the benefit of the doubt that chuwi screwed them over and try using them again

 

 

 

[Daniel]

BoORD_L wrote:

fulfil the border because chuwi has stopped manufacturing the Hi12 tablet (win10) Anyone else experience the same problem?

 

Good point, I wanna my money back

[spzjulien supercowz]

i dont understand, they stop the all the Hi12 model (dualboot, dualboot + stylus) or only Hi12 win10 ?

[alessandro]

Sorry… why??

[Ben]

They are still selling all the models so there’s really no explanation on the cancellation.

<!–more–>

[Anonymous]

They are most probably talking about the single OS version…this has happened before with other tablets, e.g. the Teclast x98 Air II (windows only) stopped being produced after some time.

Hustoles wrote:

So, with extra points its not enought for Cube i9. I will get my money back to my account and order from Banggood dual boot with stylus support.

You decided that unilaterally, that the version Banggood is selling actually has Stylus support?

Nothing to support this in Chuwi’s website (Chinese and English) and previous advertisements of such functions by retailers have fallen empty.

Stylus support is something we want (I would order it if it had WACOM AES or WACOM EMR support), but not something the manufacturer has implemented yet.

Nothing to support this actually.

EDIT:

Take a look at the false advertisement of Banggood…it states “stylus support”, in this vague fashion, but what is it all about actually?

The answer is at their comments/replies to consumer questions below
http://forum.banggood.com/forum-topic-158161.html
http://forum.banggood.com/forum-topic-154944.html

Dear Customer, this tablet doesn’t have a special pen, you can use a universal Capacitive pen like Product ID: 993998 and Product ID: 1009687. Thanks

Now, how does a “capacitive pen” work?

It is quite, quite awful really…take a look here

[Vernal Scott]

I originally ordered my Hi12 from Gearbest but lost patience and cancelled. I then ordered it from Banggood and my order arrived here in London after about two weeks. I placed another order with Gearbest for the Ulefone Power, and despite shipping the very same day, there has been no progress with tracking in about 10 days. I will probably stick with Banggood in the future. Anyway, the Hi12 is wonderful and you’ll be very happy when you finally get it.

[Ben]

Thanks Vernal Scott: because of your post, i cancelled my teclast x3 order and went to banggood to pick up the hi12.

I’m now very wary of gearbest. Hopefully they honour my refund to paypal. I will raise a dispute on paypal as well.

 

 

[Hustoles]

Have no wary about money back. Today at morning I send request to refund money and few hours later I get information from paypal that my money are back.

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