One Month old v4 Has Died

One Month old v4 Has Died

TechTablets Forums Jumper Discussion EZBook series One Month old v4 Has Died

Viewing 11 posts - 1 through 11 (of 11 total)
  • Author
    Posts
  • #74133
    Simon
    Participant
    • Posts: 28

    Have you tried to enter the bios?

    Press the ESC key after the blue light comes on for the 2nd time.

    #74136
    tim
    Participant
    • Posts: 9

    Same here
    Its dead..im in contact with gearbest.

    Would be great if your msging whats the solution of gearbest

     

    Support isnt the best 🙁

    #74137
    JL
    Participant
    • Posts: 29

    Have you tried to enter the bios? Press the ESC key after the blue light comes on for the 2nd time.

    OMG thank you!! that did the trick!  got back in to BIOS, reset to default and rebooted and I am back to business.  The only change I did was remove that power limit so maybe that caused it.

     

    #74140
    tim
    Participant
    • Posts: 9
    #74200
    Chris G
    Keymaster
    • Posts: 2677

    @xoinkx Looks like a bricked bios. Did you touch something you should have?

    Try this, power on holding the ESC button and then tapping it, both power and esc. On some Apollo Lakes this will reset the bios. best of luck.

    if not try things like using an HDMI cable, is there an image? if so it’s the display.

    Chris | Admin
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    #74203
    tim
    Participant
    • Posts: 9

    Nothing touched…
    Ill try it.

    #74204
    tim
    Participant
    • Posts: 9

    Connected with hdmi…nothing..
    Idk it wont start.

    Hope Gearbest is helping my.
    Many ppl have a problem with v.4

    #74207
    Chris G
    Keymaster
    • Posts: 2677

    Connected with hdmi…nothing.. Idk it wont start. Hope Gearbest is helping my. Many ppl have a problem with v.4

    I’ve ordered a few more v4’s they arrived and were fine. The only issue is they took 5 weeks from ordering to arrive, very slow turnaround. I have a feeling Jumper cannot meet the demand. Best of luck getting it sorted. But I do have one last thing you can try.

    Remove all the screws on the back and unplug the battery, leave it unplugged for a while. Plug it back in and then hit power on. Hold it down for 4-5 seconds at the same time keep tapping the ESC button.

    Chris | Admin
    Please support us and help keep TechTablets online. Affiliate revenue is used to pay for the server, studio apartment (Techtablets HQ) and buy new tech to review. Without it, this site would be dead.
    Next up for review:
    Ordered and waiting for my: BMAX S15 & Teclast F6 Plus
    Currently testing: LG G8X & Redmi K30

    #74208
    JL
    Participant
    • Posts: 29

    Well unfortunately, I spoke too soon, after using for a little while, the screen died went blank with a top bar flickering and flashing.
    https://www.youtube.com/watch?v=MbQZaNFHlOI

    #74215
    Blackburn
    Participant
    • Posts: 68

    Did you do what Chris said? Check the ribbon connect for the screen now too. If not hardware fault on the panel.

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    #74221
    JL
    Participant
    • Posts: 29

    Yes, ribbon cable seems fine. Nothing on mini hdmi on boot.
    Unplugged battery, press hold power button for a bit, plug battery in, press power button, second blue led flash press ESC, but this time no jumper logo still.
    Something with BIOS or CMOS is hang or frozen.

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