Tbook 10 – Stylus freezes, can not connect – where can I get support?

[Christian Stocker]

Dear Bryan, thank you for your participation. I meanwhile ordered a second stylus, as my first one was DOA (Death on Arrival). Palm-Rejection is really great news. I barely get a readable writing, when my palm stays in the air 😉

I would be interested to know, if the pen worked with the initial screenprotector which was applied when the tbook 10 was delivered?
There was some argueing about in previous post’s and it the yt-video form techtablets, that a screen protector could interfere with the responsability of the stylus.

I yesterday managed to install the full versions of Lightroom and Photoshop on the SD-Card. As the the UserInterface ist very fine in full-hd resolution, I think scratches from the metal-pen tip on the glass will limit the overall screen-readability with such a high resolution.

By the way: Did you write in an other discussion topic how you reinstalled the device. I see a lot of questions concering that unanserwerd. I myself wanted to download the images “for the worst case” which were linked here: http://techtablets.com/forum/topic/teclast-tbook-10-stuck-on-teclast-logo/ but there was nothing to download, when I opened the links. Where did you get the drivers from?

[Christian Stocker]

@Bryan: Still interested in the origin of the stylus drivers. Any chance the same company has a solution for the android part of our tbook 10 ?

[Bryan]

As far as the drivers go, I’m really not too sure what the deal is. For the android rom, we would need a Linux kernel that has the pen capabilities cooked into it (sorry, I’m not a coding guru just a hardware/windows guru lol.)

The “stock” drivers i uploaded are from the stock windows image straight from teclast. The “updated” drivers are as per intel, the hardware makers and windows updates. AFAIK both sets are fully uploaded and functional?

 

The drivers are in my tbook 10 drivers topic post and i also have the stock teclast windows image there.

[Chris G]

I wonder what is up with my pen then. I’ve removed the screen protector too and it’s still rubbish the pen.

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[Christian Stocker]

@Chris: Still waiting for my second stylus to arrive. But it seems that the pen has very basic function, as you found in your review. Anyway it is strange, that the stylus of Bryan has palm-rejection and yours has not. – I already askey myself, if there is no charging protection included in the pen. As there is no charger included you have several options. They are all 5V but differ in the amount of Ampére. Actual Phone Chargers use 2 A, older Chargers and charging from USB-Ports of PC’s seem to have the much lower 0.5 A. This takes longer but might protect the stylus if it has not included an overcharging protection. – There is no instruction included with the pen.

@Bryan: There are very few solutions for android. Might be, that there is no driver available. As of Android 6.0 google provided bluetoot stylus api’s. But the teclast’s stylus isn’t bluetooth and I think app developers have to include these api’s for their apps to work. – I don’t know of any dual-boot tablet beeing able to use stylus in windows and android. Maybe Chris G, who test’s a lot of them, knows about one.

[Christian Stocker]

I got my second stylus and this one works now.

My thoughts about the functionality

• Does not support palm rejection! It is rather like a fine point version of touch-finger-handling. As soon, as you put your palm on the screen, this does not affect mouse handling, because the screen is 10finger multitouch. But for ex. in Sketchbook or One-Note the stylus draws a zic-zac-line between your palm and the pen tip. – I therefore checked all the windows-settings, for the possibility to disable multitouch, but this was not possible.
• Using the Windows-Stylus writing-recogintion area: The stylus is recognized very slow, slower than touch tiping text. But it is recognized.
• Using writing with background character recognition in one-note. This is not usable, as the stylus writing shows so slow and takes drawing-curves of letters so bad, that you can barely recognize your handwriting as letters.
• Using the Stylus as a Lightroom Photoretouching Brush: Not working, As of Lightroom and Photoshop Version CC the Finger-Touch Function has been disabled. The Stylus is recognized as a finger.

The stylus can be used best for these things:

• Windows-Desktop-Applications with small menu’s. While having no keyboard and no mouse. You can touch-type much more precise than with your fingers.
• Scribblinig graphical sketches using One-Note
• Scribbling or Highlighting, but not handwriting-commenting in the Office-Universal-Apps (Word, Excel, Powerpoint).

 

Pictures of my first brocken stylus

As I refused to get refunded with the first stylus which came broken (shipping cost on me and to hi), I found that mine could be opened, probably becaus it got hit in the middle section while shipping. I enclosed some pictures bringing clarity about some other questions:

• Chris G. wrote, he is not shure why his stylus is not acting sensitive: Look at my pictures, they show that the metal-tip has to be seperated by a black rubber part from the outer metal shell. The outer metal shell, beeing hold by your hands, seems to transform some kind of electricity to the back of the pen (see the contact on the black plastic part which is the intersection of front and back of the stylus). Maybe your stylus tip has contact to the outer meta shell?
• Questions regarding pressure sensitivity: There is none at all. The metal-tip is soldered directly to the cardboard. The cardboard slides into a gap of the stylus. Nowwhere  feathers or pressure contacts.
• Questions regarding screen protectors: It seems the contact of the tip works better without screen protector, but on the other hand you likely risk to scrat your screen which might get into your sight, while looking at the full-hd resolution. The pixels are so small.

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[Christian Stocker]

Getting picture upload errors. Can not edit my previous uploads. This functionality seems to be missing in this form.

[Tommy]

I would like to ask a question. I have bought the stylus pen, and I fully agree with Christian’s assessment. However, I have a problem. In Windows 10, there is no option in the Settings for the pen. It seems that Windows 10 does not recognize it. Is there any driver? Do you know if I can use it for hand writing, because I have used it in the Evernote and the One Note and the quality of handwriting was tragic.

[Author]

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