Reply To: Defective HiPen / Banggood woes

[WRH]

BangGood will promptly deny your PayPal claim so be prepared to escalate through PayPal.

BangGood’s policy is to stall, treat the customer as a liar and attempt to never refund anything. They actually demanded that I make a video of a dead tablet keyboard on a dead tablet to show the keyboard was dead.
You will have to force them to do anything through PayPal escalation.
THen never buy from BangGood again unless its cheap trinkets that you really don’t care about if they are junk or broken.