Reply To: Tbook 10 Windows does not recognize my password

[William Raynor]

Try these steps to access safe mode:

1. Boot to Windows 10 login screen. Click the Ease of Access icon at the bottom right corner and select “On-screen keyboard“.
2. Hold down the SHIFT key on the virtual keyboard and don’t release it, then click the Power icon and select “Restart“.
3. Choose Troubleshoot > Advanced options > Startup Settings > Restart, you can then access Safe Mode at bootup.

If you couldn’t login in safe mode, you might need to use password tool such as PCUnlocker Live CD, Offline NT Password & Registry Editor, etc.