Alldocube X Neo (T1009) Bricked.

Alldocube X Neo (T1009) Bricked.

TechTablets Forums General General Discussion Alldocube X Neo (T1009) Bricked.

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  • #200700
    Ian
    Participant
    • Posts: 8

    After 20 days usage my Alldocube X Neo has apparently bricked itself. Playing RR3 when suddenly the screen froze, and the tab made a loud squealing noise for about 20 sec before shutting down…permanently.

    At the time the tab was connected via WiFi (2.4GHz), the battery was showing ~80% charged and there was no sign of unusual heating. The tablet is/was stock as delivered, and running Android 9.

    Since then I’ve been enduring the battle with Banggood ‘customer service’ whose initial suggestion was that I get it repaired locally….in rural Tasmania, yeah right.
    We’ve now progressed to arguing the toss about the cheapest postage from Australia to China so that it can be repaired there.

    #204046
    Ian
    Participant
    • Posts: 8

    At last a satisfactory outcome to report. Having settled on cost of shipping, and after showing proof of my shipping the tablet (Invoice with tracking number) Banggood have offered a full refund including shipping costs.

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