After 20 days usage my Alldocube X Neo has apparently bricked itself. Playing RR3 when suddenly the screen froze, and the tab made a loud squealing noise for about 20 sec before shutting down…permanently.
At the time the tab was connected via WiFi (2.4GHz), the battery was showing ~80% charged and there was no sign of unusual heating. The tablet is/was stock as delivered, and running Android 9.
Since then I’ve been enduring the battle with Banggood ‘customer service’ whose initial suggestion was that I get it repaired locally….in rural Tasmania, yeah right.
We’ve now progressed to arguing the toss about the cheapest postage from Australia to China so that it can be repaired there.
At last a satisfactory outcome to report. Having settled on cost of shipping, and after showing proof of my shipping the tablet (Invoice with tracking number) Banggood have offered a full refund including shipping costs.