Anyone else had werfault.exe errors with Win 10?

[Mark]

I’ve had my Chuwi HI12 dual boot a couple of days and have been using it with no problems. Last night I did a couple of Windows updates, one of which failed and when I next booted into Win 10 I kept getting werfault.exe errors popping up all the time. I ran System File Checker through admin command prompt (sfc/scannow) which froze a few times but finally completed with no integrity errors.

After this the werfault errors seem to stop, but thought I would run the Windows Memory Diagnostic Tool anyway which has found hardware problems. Has anyone else come across these errors? Also if anyone has the time to run the Windows Memory Diagnostic Tool and let me know their results I would appreciate it!

[Mark]

Thanks, is it best to follow the steps in the first post here?  Chuwi HI12 Forum

[Chris G]

Before you do that method, what I mean was the factory reset from the settings menu. That uses recovery to revert back to the factory image that’s on the drive. Try that and if it fails to fix the issues, maybe it really is a hardware fault and you should get in touch with your seller.

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[Mark]

Well reset was going well until it got to 64% and rebooted. Now it is in a boot loop to the android /windows selection screen and then to a 64% windows installation progress screen which lasts for a moment before it reboots.

[Mark]

I’ve followed the guide to re-install Windows http://forum.chuwi.com/thread-1160-1-1.html and all seemed okay to begin with but Windows Memory Diagnostic tool is still reporting errors and Windows is still misbehaving so looks like a hardware fault. Just see how much it will cost to return it to Gearbest now….

[Author]

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