June 22, 2018 at 8:26 am #144082LuisParticipant
- Posts: 9
Hi, I had to return my Thinker because the keyboard was working terrible. The rest of the laptop was perfect and I wonder I if should try to buy again.
I do not know if there are to keyboard types installed on the Thinkers and what you get is just a question of luck, or if all are the same bad quality.
Does anyone have a Thinker with a keyboard of good quality and working 100% ok?June 23, 2018 at 6:54 pm #144100
I’m afraid all Thinker keyboards are bad, because there are many bad reviews online and mine is also far from good, although is still usable but it misses keystrokes when writing fast and the right shift get stuck sometimes. Note that I am using the Thinker mostly mounted on a VESA arm so I use it with an external keyboard and only when I am out I will use its keyboard, so I am not too bothered about it so I guess there is a chance for the keyboard to get worse after more frequent use.
It would be great to have same specs on the Thinker but with a keyboard like the chuwi lapbook 12.3 which is very good.June 25, 2018 at 7:23 am #144133LuisParticipant
- Posts: 9
Thanks for the answer. It seems that there is no way to get even a spare part for the keyboard. I tried to contact Alldocube but got no answer so I will not order again.
I know that getting spares is always a problem with these laptops but when something is faulty from the very start this should be a must to have.June 26, 2018 at 12:12 pm #144185
My keyboard is also a little disappointing. I few keys, like E, R, T, will miss a stroke a few times (I’d say half the times).
A found some tips to fix this, which involved adding some material under the key cap to extend the travel and make better contact, so I figured I’d try that.
The caps are very thin and the mechanism underneath seems very fragile. I added a piece of paper and tested it, and the keys were fine now, but they were bulging a bit. So I then tried typing again without the piece of paper. Seems it’s fine. The only problem is that the R and especially the T keys are now a bit loose. Something to do with the way they attach to the white plastic pieces of the mechanism. Pressure alone won’t do it, think I’ll try a tiny drop of glue.
Anyway, the keys won’t fall out or anything, they just feel less solid, that’s all. Typing is fine. I’m guessing they come from the factory not very well attached, and maybe that’s causing the missed strokes.
Anyone with experience in fixing keyboard keys who wants to give it a shot and maybe figure out the exact problem so as to fix it later?June 26, 2018 at 5:10 pm #144190TiborParticipant
- Posts: 23
I got my first Thinker in May 2017. The keyboard was really bad that time, but it did not missed the strokes, it duplicated strokes instead. I had to use small piece of software which corrected that.
I have new Thinker (again) for a week or two and have to say keyboard is much better, but definitely not perfect. It is not duplicating the keys, but sometimes missing them – but quite rare. It usually misses M or N characters… That, unfortunately, cannot be corrected by any software workaround…
Otherwise Thinker is one of the best laptops I have ever seen/had, smoothly working with 4K displays through USB-C3.1 hub, simultaneously charging itself – that is the feature which my other (brand new) HP Envy only dreams of…June 26, 2018 at 10:32 pm #144195
The fix I saw seemed good enough
to make the keys responsive again. But you have to remove the key cap to do it.June 28, 2018 at 2:53 am #144214
Hey Tibor, i got my Thinker in May and same as you, other than a few missed keystroke is a perfect ultrabook.
Question, when connecting the Thinker to a 4K display, are you doing it over DP or HDMI? I want to know if its ok with DP as it supports higher res than hdmi according to specs of its intel hd 615. I’ve managed to connect ok via hdmi and charge via usb but sometimes it will make a high pitch noise and get really hot while charging using a 45w xiaomi PD charger, DC charger is ok though)July 1, 2018 at 8:26 pm #144287majkel_94Participant
- Posts: 41
smoothly working with 4K displays through USB-C3.1 hub
Could you tell which hub do you use? I have some problems with usb-c to hdmi adapters.
Cube i7 Stylus UserJuly 1, 2018 at 8:54 pm #144291
Gearbest：Maikou 7 in 1 Type-C to 2 USB 3.0 Hub - SILVER https://gearbest.app.link/zoJ92u1QcOthis one works for HDMI. Yet to receive and try a xiaomi DP port adapter to test usb c to hub to dp on the Thinker. Will try shortly and updateJuly 17, 2018 at 10:09 pm #144571
It’s no good, guys. The keyboard on this is awful, I had to return it. It’s frustrating to type on it at any rate. I’ll either stick to my Helix or getting another brand.
Too bad, because everyrhing else is great.August 25, 2018 at 9:13 pm #145827robag93Participant
- Posts: 4
I am getting double keystrokes registered far too often. It really drives me nuts. Does someone know a fix for this or shoud I just return it?September 12, 2018 at 7:33 am #146822TiborParticipant
- Posts: 23
Sorry @Carlos, @majkel_94 for not replying sooner, I was not checking this forum for quite a time.
I am using it via HDMI, with cheapest Samsung 4K (28″ Samsung U28E590) monitor and it works well, simultaneously charging itself via Xiaomi 45W charger.
This is the hub I am using:
Even the internal keyboard is still working (so-so) well. Using the newer one daily (I have 2 Thinkers).
But on the older one (one of the very first in production last year) it looks like the battery is getting fatter and does not fit in the laptop anymore, 3 screws on the upper part (below the hinge) are already pushed out of its place with no possibility to be screwed back, and I am afraid one day it will be destroyed, so I am rather not letting it charge when nobody is in the room (to avoid the fire…). Still working and even keeping quite good discharge times, but I am cautious. Bad thing that this older one only lasted some 1,5 years, Chinese guys still have long way to go with their manufacturing quality.November 19, 2018 at 10:29 pm #148264AlexParticipant
- Posts: 25
my thinker has been the best laptop I’ve bought out of China, and I’ve bought a few.
The keyboard works fine so far, not a single problem. I did upgrade Windows 10 home to pro, but I doubt that had anything to do with the keyboard functioning fine. Now if the keyboard had backlighting…..It would be a killer.
BTW, other than the gorgeous screen, it’s quite fast as well.March 12, 2019 at 3:14 pm #150767jack jiangParticipant
- Posts: 17
Who can provide the part number of the keyboard, on the keyboard FPC Cable. I can try to contact the factory to find this keyboard.
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