My ice maker stopped producing enough ice and began leaking small amounts of water into the freezer. At first, I thought the tray was simply jammed, but resetting the unit did not help, and the leak returned after every cycle. I was worried that the water could freeze around other components or damage the freezer compartment, so I booked a technician. He examined the water inlet, fill tube, valve, sensor, and dispensing mechanism, then explained where the failure was occurring. I found appliance repair in Charlotte NC while searching for a local team that repaired ice makers as well as larger kitchen appliances. The technician provided the cost before beginning, replaced the faulty part, cleared the frozen blockage, and ran several cycles to confirm that the unit filled and released ice correctly. He also checked for leaks around the connection and advised me how often to replace the water filter. I liked that the service vehicle carried common parts because the job was completed without a long delay. Since the repair, the ice maker has produced a normal amount of ice, the freezer floor has stayed dry, and the dispenser works without jamming. The whole experience was organized and much easier than I expected.