Hi all.
I buyed my BMAX Y13 from Banggood the past october 17th.
Within a few weeks of use, when I tried to turn on the notebook, the power button was inserted into the chassis and it was impossible to turn the device on or off.
I disassembled it and I could see that the small push button used for power off/on is very weak and the pusher had broken one of the thin plastic walls that can be seen in this video
https://www.youtube.com/watch?v=sDyAJMEM7W4
I went crazy looking for all the electronics stores I knew, trying to find a similar push button. I also looked at almost every Aliexpress store (allow me to exaggerate) but I didn’t find it.
I supose that the warranty cover this, but we can’t send the notebook by mail to China from Spain because isn’t possible send devices with battery. And via DHL is very, very expensive.
Finally I decided to sent one email at several emails address that appear in BMAX web explaining the problem.
After a few days I received an answer to my email informing me that BMAX would send me the complete board to be able to repair it.
.
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