October 30, 2019 at 7:39 pm #181949mlancastParticipant
- Posts: 1
My BMAX Y13 is not entering tablet mode correctly. Firstly, when I flip the screen back Windows is not entering tablet mode automatically. Secondly, when I enable tablet mode manually the keyboard and trackpad are still remaining active, making the device pretty much impossible to use in tablet mode as just holding the thing will cause a ton of random key and mouse inputs.
Anyone encountering this or know of a fix?November 22, 2019 at 2:32 am #182111soukParticipant
- Posts: 1
My BMAX Y13 is not entering tablet mode correctly. Firstly, when I flip the screen back Windows is not entering tablet mode automatically.
Can i play happy wheels?December 14, 2019 at 11:34 am #182263
I also have this problem after a fresh install of Windows 10. Screen orientation works but tablet mode does not activate automatically, + the keyboard and track pad remain active. Has anyone managed to fix the issue?
I have contacted Bmax customer support , but no answer as of yet.December 16, 2019 at 7:02 pm #182273MarcoParticipant
- Posts: 1
you need to install HingeAngle Service. the driver is provided by the manufacturer; just download the driver archive from the download area af bmaxit.comDecember 17, 2019 at 7:03 am #182276porParticipant
- Posts: 4
you need to install HingeAngle Service. the driver is provided by the manufacturer; just download the driver archive from the download area af bmaxit.com
Where do you find the download area?December 17, 2019 at 9:53 am #182277
Thanks. I have tried that, but it did not fix the issue. I may well have done it wrong however. I am not that experienced in troubleshooting. I updated the hinge sensor drivers and installed hinge angle service from the Bmax driver folder, but nothing has changed.
Are you offering this advice based on your own experience with a Bmax or is it more general advice?December 17, 2019 at 11:12 am #182278porParticipant
- Posts: 4
Why do you keep a laptop which doesnt work properly?
You will not fix this problem with re-installing you driver or something like that. Just exchange it.
P.S.: The Download Area on bmaxit.com is hidden on the mobile version.January 28, 2020 at 12:10 pm #182592
Would it be possible for someone to send me the HingeAngle Service download please? I have tried to access the download page on the BMax page however it will not accept my pin on the bottom of my Y13? ThanksJanuary 28, 2020 at 11:29 pm #182600
I just tried it and it and it got me into the download area. The code for the Y13 is ‘H2M1’. If you do manage to fix the issue can you post some instruction back here please.January 29, 2020 at 1:50 pm #182601
Thanks did you have to make a Baidu account and use their downloader software to get the drivers?January 30, 2020 at 11:00 am #182606
UPDATE: I finally got the auto rotating into tablet mode working on a clean windows install that I have used.
I managed to download the drivers from the BMax website which for some strange reason turned to a OneDrive link whereas as it was a Baidu link yesterday.
I then unpacked the drivers and ran the setup.cmd and went through all the driver installs reset the laptop and it now works fine asking me to go into tablet mode and also keyboard is disabled.
- You must be logged in to reply to this topic.