BMAX Y13 tablet mode not disabling keyboard

BMAX Y13 tablet mode not disabling keyboard

TechTablets Forums General General Discussion BMAX Y13 tablet mode not disabling keyboard

Viewing 14 posts - 1 through 14 (of 14 total)
  • Author
    Posts
  • #181949
    mlancast
    Participant
    • Posts: 1

    My BMAX Y13 is not entering tablet mode correctly. Firstly, when I flip the screen back Windows is not entering tablet mode automatically. Secondly, when I enable tablet mode manually the keyboard and trackpad are still remaining active, making the device pretty much impossible to use in tablet mode as just holding the thing will cause a ton of random key and mouse inputs.

     

    Anyone encountering this or know of a fix?

    #182111
    souk
    Participant
    • Posts: 1

    My BMAX Y13 is not entering tablet mode correctly. Firstly, when I flip the screen back Windows is not entering tablet mode automatically.

    Can i play happy wheels?

    #182263
    Bubbows
    Participant
    • Posts: 3

    I also have this problem after a fresh install of Windows 10. Screen orientation works but tablet mode does not activate automatically, + the keyboard and track pad remain active. Has anyone managed to fix the issue?

    I have contacted Bmax customer support , but no answer as of yet.

    #182273
    Marco
    Participant
    • Posts: 1

    you need to install HingeAngle Service. the driver is provided by the manufacturer; just download the driver archive from the download area af bmaxit.com

    #182276
    por
    Participant
    • Posts: 4

    you need to install HingeAngle Service. the driver is provided by the manufacturer; just download the driver archive from the download area af bmaxit.com

    Where do you find the download area?

    #182277
    Bubbows
    Participant
    • Posts: 3

    Thanks. I have tried that, but it did not fix the issue. I may well have done it wrong however. I am not that experienced in troubleshooting. I updated the hinge sensor drivers and installed hinge angle service from the Bmax driver folder, but nothing has changed.

    Are you offering this advice based on your own experience with a Bmax or is it more general advice?

    #182278
    por
    Participant
    • Posts: 4

    Why do you keep a laptop which doesnt work properly?

    You will not fix this problem with re-installing you driver or something like that. Just exchange it.

    P.S.: The Download Area on bmaxit.com is hidden on the mobile version.

    #182592
    Gareth
    Participant
    • Posts: 7

    Would it be possible for someone to send me the HingeAngle Service download please? I have tried to access the download page on the BMax page however it will not accept my pin on the bottom of my Y13? Thanks

    #182600
    Bubbows
    Participant
    • Posts: 3

    I just tried it and it and it got me into the download area. The code for the Y13 is ‘H2M1’. If you do manage to fix the issue can you post some instruction back here please.

    #182601
    Gareth
    Participant
    • Posts: 7

    Thanks did you have to make a Baidu account and use their downloader software to get the drivers?

    #182606
    Gareth
    Participant
    • Posts: 7

    UPDATE: I finally got the auto rotating into tablet mode working on a clean windows install that I have used.

    I managed to download the drivers from the BMax website which for some strange reason turned to a OneDrive link whereas as it was a Baidu link yesterday.

    I then unpacked the drivers and ran the setup.cmd and went through all the driver installs reset the laptop and it now works fine asking me to go into tablet mode and also keyboard is disabled.

    #183736
    Rosario
    Participant
    • Posts: 1

    Hi,

    I have the same problem with y13 n4120.

    I downloaded official driver but there isnt setup.cmd in the folder. So i cant reinstall driver automatically.

    #183902
    Ben
    Participant
    • Posts: 1

    I also have the same problem (with a y13 n4120)  after a win10 update. I went to the BMAX website. My laptop says on the back that it is a H2M3. When I used that in the download section there was a large zip file with drivers, but there is no GSensor stuff in the zip file.

    Does anyone know where to find the GSensor stuff for the H2M3?

    #183925
    Brajan
    Participant
    • Posts: 1

    Hi guys,

    I found the solution ,you need to download the drivers for the h2m2 model. You will have zip called “Drivers_20200324”. Then just extract this and run the “InstallDriver.cmd”

    link to drivers: https://onedrive.live.com/?authkey=%21AFMaKSYFf1I9BIg&id=47E5495E3A662CCE%21838&cid=47E5495E3A662CCE

    link might be not available later

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