BSOD/ Wacom and touch screen driver issues

[Likoum]

The “wac” “hid” make me think more of something regarding the Wacom HID Driver … something with the touch or the digitizer… you could try to reinstall the wacom driver.

[Anonymous]

Turns out that it is related to the touch screen, both the drivers (wacom and capacitive screen) have errors, however reinstalling then didn’t seem to work, also the keyboard touch pad is also freaking out occasionally. I’ll look into it more and try getting the drivers to update. Thanks.

[Anonymous]

It looks like the touch screen stuff might be loose? I have errors on both touch screen interface drivers.
Should I figure out how to open it up and see if they’re loose?

[Anonymous]

Okay, after destroying about 10 guitar picks, I got it open… but I didn’t see anything that looked loose. So I pushed all the connectors in a bit just in case, but my touch screen devices still fail to start (code 10). :< Is this a hardware failure? Or should I try re-installing the OS again?

[Likoum]

You don’t have much to loose with a fresh reinstallation of windows …

[Chris G]

No such issue here, Likoum is right. Nothing else to loose but try a factory reset. To me it sounds like a hardware touch digitizer fault.

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[Anonymous]

Factory reset, didn’t work, full windows re-install, didn’t work 🙁
Currently talking to the Aliexpress seller to see if I can get anything out of it. Asked for a video and sent one. There’s no information for warranty unfortunately. But I’ve literally had it for less than a month.

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