Built-in Microphone doesn't work

Built-in Microphone doesn't work

TechTablets Forums Cube Forums Cube Mix Plus Built-in Microphone doesn't work

Viewing 3 posts - 1 through 3 (of 3 total)
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  • #147573
    Faithlessaint
    Participant
    • Posts: 8

    Greetings,

     

    As far as I know, the Cube Mix Plus has a built-in microphone. Today, I tried to record an audio with the Voice Recorder app, but I wasn’t able to record my voice; there was just the static noise.

    Looking at the Control Panel > Hardware and Sound > Sound (as you can see in the picture attached), the microphone (Realtek High Definition Audio) is enabled, it’s set as the default deviceĀ and the microphone is not muted. It doesn’t if I speak or if there is just silence, only the first volume bar is blinking.

    So does anyone know how to fix it? I would really appreciate it!!

    Thanks in advance.

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    #147576
    Chris G
    Keymaster
    • Posts: 2677

    Try re-installing the Realtek audio driver? Uninstall it from the device manger, delete the driver box ticked. Then reboot and get Windows to find and install the new driver.

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    #148134
    Faithlessaint
    Participant
    • Posts: 8

    Try re-installing the Realtek audio driver? Uninstall it from the device manger, delete the driver box ticked. Then reboot and get Windows to find and install the new driver.

    Hey, Chris G.!

    Sorry for the delay to reply.
    I just did exactly what you said, following these steps, and although I tried it several times, the problem remained! The only thing that I was unable to do was to delete the driver, because there was no box to mark that option (please, take a look at the attached pictures).

    That is really weird, because when I play any sound that I tried to record using the inbuilt microphone, I can only hear that static noise. As showed in the picture attached in my initial post (Microphone-issue.png), the inbuilt microphone (Realtek High Definition Audio) displays only one green bar of volume level. The same Realtek High Definition Audio device only works normally if I insert an external microphone (like a smartphone earphone/microphone).

    Any idea about how to solve this problem?

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