Shopping for a mattress online is tricky since you can’t test it out before buying. After a lot of research, I ordered one from wayfair, thinking it was the perfect choice. The delivery took longer than expected, and when it finally arrived, it wasn’t as comfortable as described. Returning it turned into a hassle with extra shipping costs and long response times from customer service. Eventually, they processed the return, but the whole experience was more stressful than it should’ve been. Next time, I might stick to in-store shopping for something this important.