Chuwi HI12 Newbie w/ Questions

[Herb Walton]

I recently picked up a used Chuwi Hi12 from Ebay.  Upon receipt, I started off with the infamous black screen.  After a little research, I ended up opening the tablet up and fiddling with the cables…problem solved.  Next, was the 30% random power shutdown.  I searched again, downloading and installing the latest BIOS from Chuwi.  I haven’t had a chance to test the to see if it actually worked yet.

This brings me to today’s set of problems that I couldn’t find an answer for.  On the Android side of the house, everything seems to be fine.  However, Windows has given me a couple of hiccups.

 

1. In Windows, the app to switch to Andriod is missing.  I emailed the seller and he told me that the app name is SwitchNow.  He never said why he removed it or any other helpful information.  I did a search and couldn’t find it.  Currently, I have to completely power down and then start up again to switch to Android.
2. In Windows, if I try to do a system restart from the “Start” menu it just hangs in a restarting loop.  “Restarting…”  I have waited up to 5 minutes for it to reboot and it doesn’t.  I then have to hold down the power button to do a hard reset.
3. In Windows, I noticed (today) when I went into the start menu and “shutdown” the tablet my external usb 3.0 hard drive was still flashing like the tablet was in “Sleep mode” instead of actually off.

That’s all that I can remember at the moment.  I only had the tablet for about a week.  I still love it, but all these littles things are starting to get annoying.  Thanks in advance for your help.

[Tonko]

Incredible that you “still love it”. I would have send the f*cker back in a heartbeat. Obviously the seller messed with the tablet or it wasn’t a new one to begin with. Try to return it and buy another (new) one from a trusted seller. I’ve bought mine 2 weeks ago (gearbest) and have none of the problems described above. Maybe try a new clean install to solve your problems if you’re unable or don’t want to return it. Here’s a link with everything you need to make it work perfect. At least that’s how it worked out for me. Goodluck.

http://forum.chuwi.com/thread-2782-1-2.html

[randula]

find the attached switchnow exe(rename .jpg to .exe).

Try to disable network card and do a restart to see if it restarts properly. (when the network card is unresponsive, my hi12 would do the same with staying in the restart screen)

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[Herb Walton]

Thanks so much Randula, SwitchNow works perfectly.  Mysteriously the restarting issues in Windows 10 have not reappeared.  I will double check the hard drive/usb issues a little later.

 

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