April 11, 2018 at 2:36 pm #141805
- Posts: 2
I recently charged my Cube Mix Plus overnight. The next day i powered it on and noticed, that it didn’t have charge at all.
So i tried to charge it again, but the battery status just told me: Plugged, but discharging.
Now i kept turning it on, till it ran out of battery. After that i couldn’t get it started anymore. I tried pressing Power Button and Reset Button
for 30 seconds, but nothing happened. I also disconnect the battery inside and plugged it in again.
Didn’t had any issues with the tablet before and now i don’t know what to do.
Would really appreciate if someone could help me! Thanks in advance.
PS: When i plug the tablet into the charger and press the Power Button, i can see a red light.
If unplugged no red light appears.April 11, 2018 at 9:58 pm #141831
- Posts: 2634
Seems like a hardware fault of sorts or the battery controller. Try unplugging it, this involves opening it of course which isn’t for everyone.
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Currently testing: Mate 20 X & Mate 20 ProApril 11, 2018 at 11:06 pm #141850
- Posts: 126
June 11, 2018 at 6:34 pm #143804
- Try a different charger.
- Check voltage on battery (voltmeter on charging port pigtail). Battery could be charged, but VR is bad.
- In battery is not charged, replace the battery.
- If no joy at this point, recycle the device. You just lost the Shenzen lottery.
- Posts: 1
@Hanz Did you have any luck? My MixPlus has the same symptoms right now.August 4, 2018 at 1:56 pm #145178
- Posts: 20
me too the same problems.
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