Cube mix plus not charging.

[Frantzisone]

I bought two cube mix plus from banggood both are not charging also in usb c port i got the same problem and I try different adapters even 3.6 ampere and powerbank.

I reset it nothing.

I dont have any keyboard so I dont have the option of bios menu.

Can somebody help me whats going on.?

[DaNuker]

You need to make sure the USB-C charging device is a USB-PD (Power Delivery) charger and not just a mobile phone Qualcomm Quickcharger power adapter. It won’t charge over the more typical 5V or 9V.

Also, when charging the tablet using the Ravpower USD-PD powerbank, try shutting down the Cube Mix Plus first before charging. It would not charge if I plug in the powerbank while the tablet is turned on. The power light will just flicker on and off for a second but will charge even when I turned on if I do this.

P.S The Cube Mix Plus will charge using 20V when I measured the power draw of the device using a USB-PD power meter.

[Frantzisone]

I formated and worked perfectly what banggood done to my tablets I dont know!! But I fix it with that way!

[RJ]

DaNuker wrote:

You need to make sure the USB-C charging device is a USB-PD (Power Delivery) charger and not just a mobile phone Qualcomm Quickcharger power adapter. It won’t charge over the more typical 5V or 9V. Also, when charging the tablet using the Ravpower USD-PD powerbank, try shutting down the Cube Mix Plus first before charging. It would not charge if I plug in the powerbank while the tablet is turned on. The power light will just flicker on and off for a second but will charge even when I turned on if I do this. P.S The Cube Mix Plus will charge using 20V when I measured the power draw of the device using a USB-PD power meter.

Hey just an observation, I was also unable to get the Cube to charge using the Ravpower USB-PD battery pack directly. But strangely i had one of these laying around (https://www.apple.com/shop/product/MJ1K2AM/A/usb-c-digital-av-multiport-adapter?afid=p238%7Cs3kpSGqXc-dc_mtid_1870765e38482_pcrid_246386725857_&cid=aos-us-kwgo-pla-btb–slid–product-MJ1K2AM/A).

So if  I plugged the Ravpower to the adapter, then the adapter to the Cube and its charging! Im not sure why it wont work directly, but maybe someone here knows why.

[Author]

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