Dead corners… Damaged hardware?

[rottgrub]

Solution: Disable device, delete driver. Install default driver from driver set on this site, and then update to latest Wacom Feel driver. Reboot, and no dead spots.

Hello all. I received my Cube I7 Book a few days ago, and have noticed some pretty nasty stylus dead zones. Check the video below, and let me know if you’ve seen anything like this.

Wondering if my machine is just defective.

Thanks!

 

 

 

[Bobo]

Hi, My stylus book had some problem with the top right corner but not as bad as yours.

I fixed it mostly by installing the latest Wacom Firmware and doing a calibration.

Have you tried doing this?

[rottgrub]

Thanks for the suggestions!

I’ve updated to the newest feel driver at Wacom’s site. Any suggestions on how to upgrade the firmware? Link?

I’ve also done a calibration, but it still can’t see those corners during calibration. I’ve reset the calibration, and same problem. Tried three different Wacom EMR pens (Motion, Fujistsu, and Samsung), but same issue.

[rottgrub]

Fixed the issue. I deleted the device, the driver for the device, and then rebooted. The digitizer was completely disabled at this point. I installed the driver from the driver pack on this site (digitizer was still disabled). Then installed the newest driver and rebooted again. At this point, I was able to use the digitizer again, and the “dead spots” were gone.

Looks like it was just a weird driver/configuration/windows issue of some sort.

Thanks all!

 

[Bobo]

Sorry I did not replied earlier but I am glad that you fixed your problem!

[Patrick]

Fort me it didn’t work. can you please write a step by step instruction?

[Author]

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