Display failures under Win 10

Display failures under Win 10

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Viewing 15 posts - 1 through 15 (of 15 total)
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  • January 3, 2017 at 2:40 pm #59745
    John Macie
    Participant
    • Posts: 99

    1st off, your English is excellent, so, no worries there.  I would try one of the intel graphics drivers from   http://ark.intel.com/products/88198/Intel-Core-m3-6Y30-Processor-4M-Cache-up-to-2_20-GHz#@downloads       Good Luck!

    January 3, 2017 at 7:46 pm #59755
    Jesus Pallares
    Participant
    • Posts: 2

    I remember I had the same exact issues.

    No my tablet doesn´t show it, but I don’t remember what I did.

    I guess it was a complete reinstallation of Windows 10 Professional (my tablet just had the Home one) and I also made an installation of drivers using the ones here at this web.

    January 4, 2017 at 7:46 am #59773
    Bore
    Participant
    • Posts: 8

    Thanks for your replies!

    Installing the latest drivers of the link above unfortunately did not help.

    I will try to install Win Pro this evening.

    January 4, 2017 at 10:20 am #59789
    Katagiri
    Participant
    • Posts: 274

    Did you try to run the Intel update utility?

    January 5, 2017 at 8:57 am #59867
    Bore
    Participant
    • Posts: 8

    Yes, also tried that…

    January 6, 2017 at 5:48 am #59982
    Bore
    Participant
    • Posts: 8

    So, a fresh clean installation of Win 10 pro also did not sole the problem.

    I fear, I will have to learn living with that issue.

    Since the problem does not appear in secure mode, I will now try to deactivate hardware components piece by piece. Maybe there are driver conflicts…

    January 6, 2017 at 10:01 am #59994
    Jesus Pallares
    Participant
    • Posts: 2

    Sorry to hear that.

    Don’t know if my symptomns were the same than yours, for me it was like “screen blackouts”, random, non dependant of any action on my part on the tablet.

    All I can say is, again, it dissapeared after formatting, making a new legit Windows 10 Pro installation and applying all the drivers located at this webpage, named “Cube i7 Book i16 Drivers Win10 64bit”

     

    January 9, 2017 at 2:55 pm #60166
    Bore
    Participant
    • Posts: 8

    I compared the Devicemanager of the secure mode with the one of the regular running windows 10 and found out that the problem with the display is caused by the Intel Dual Band Wireless-AC 3165, which is needed for the wifi-connections (It is not loaded in secure mode so there was no problem there).

    After deactivating the AC 3165 the display works perfect. For now I use a TP-Link USB-Wifi-stick. Too bad it only works with connected keyboard dock or with the wormlike USB3 adapter.

    Maybe I am able to find another driver for the wifi-device.

    January 9, 2017 at 4:26 pm #60172
    Katagiri
    Participant
    • Posts: 274

    Intel website has an update from December, take a look, I can’t link it because they won’t let me go to their English website.

    January 10, 2017 at 12:23 pm #60200
    Bore
    Participant
    • Posts: 8

    Hi again!

    Tried using the newest driver from the Intel-Site (thanks for the hint!) but that also did not help.

    Strange!

    January 10, 2017 at 1:27 pm #60202
    Katagiri
    Participant
    • Posts: 274

    How about a generic driver? I hope your card is not defective.

    January 11, 2017 at 3:13 pm #60267
    Bore
    Participant
    • Posts: 8

    No. The problem stays even with generic drivers. Maybe it is a problem with the hardware. But Wifi works fine.

    Thanks for your help anyway! 🙂

    January 11, 2017 at 4:28 pm #60273
    Katagiri
    Participant
    • Posts: 274

    I’m sorry you couldn’t find a solution. Is there time to return the device?

    January 12, 2017 at 8:19 am #60294
    Bore
    Participant
    • Posts: 8

    Maybe time will bring a solution.

    I could send it back but the issue is not so big that I cannot work with the tablet. And returning from Europe to China is a bit tricky…

    January 12, 2017 at 12:50 pm #60309
    Katagiri
    Participant
    • Posts: 274

    I’m sure it’s not bad as from Brazil to China. I didn’t even get mine I bought on 11/11. Customs were on strike and now they are doing slow business on purpose.

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