Display / Touchpa Bmax y13

[Yddi]

Hello,

I’m also having some weird touchpad and touchscreen issues, but with the BMAX Y11 model. I’m still narrowing the issue down, BMAX support was anything but helpful.

 

Could you check in device manager under Human Interface Devices what driver versions you have for the GoodixTouchDriver Device, I2C HID Device and Intel HID Event Filter?  Then under Sensors for the devices present there?

 

[por]

Intel HID Event Filter:

Date: 14.11.2018

Version: 2.2.1.375

 

I2C HID

Date: 21.06.2006

Version: 10.0.18362.1

 

Sensor:

Kionix 3-axis accelerometer

Kionix 3-axis accelerometer in Keyboard

for both:

Kionix

Date: 14.08.2018

Version: 1.1.1.4

 

There is no “GoodixTouchDriver Device” listed unter Human Interface Device.

 

 

 

[Skywalker]

<h4>Hello,</h4>
<h4></h4>
<h4>I would like to say that i have the same problem with my BMAX Y13.</h4>
<h4>The touchpad is not working correctly. It goes jumping around the screen when i use it. I think that is a hardware problem, but i am not sure. I have checked all the drivers and have updated Windows 10 but the problem still remains.</h4>
<h4>Anybody found the solution for this?</h4>

[Jonas]

Having an issue with bmax y13 flickering got it the first day it got delivered to me. Any suggestions? the bmax contact email doesnt respond on what to do with display cable.

[eldy123]

Had same touchscreen “touch signal” problem with the Y13 which I did not have on my Y11.

So I checked and compared the BIOS settings, saw FingerPrint sensor was Disabled on the Y11, but was Enabled on the Y13. So I changed FingerPrint sensor on the Y13 to Disabled and that seems to have fixed this issue

[Jowie]

Hello everyone, I have same problem with my Y13, i try the BIOS solution but it doesn´t work, I try remove drivers and re-install, does someone any new solution? thanks

[eldy123]

also for Y13 try upgrading in Device Manager the following Sensors, from 1.1.1.4  to 1.1.1.5 which can be obtained from the Y11 driver package

Kionix 3-axis accelerometer

Kionix 3-axis accelerometer in Keyboard

also upgrade following to version 2.2.1.377

Intel HID Event Filter:

[Lorenzo]

Hello all,

 

has any of you solved the problem of this topic?

 

Thanks

 

Lorenzo

 

[Author]

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