EZBook 2 boots to EFI Shell

EZBook 2 boots to EFI Shell

TechTablets Forums Jumper Discussion EZBook series EZBook 2 boots to EFI Shell

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    Roger
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    My EZBook 2 boots to the EFI  Shell.  At the EFI Shell, the keyboard is not working.  When I press a key, nothing shows on the screen and also when I press the Caps Lock key, the corresponding LED, stays unlit.  I have tried two different USB keyboards, but in either USB port they are not getting power.

    When I press the power key, it acts as if I pressed the enter key.  Holding down the power key, does turn off the laptop.

    I have been unable to access either the BIOS or boot menus, which may mean the keyboard is completely non functional, other than the power key.

     

    I don’t know the history of this particular laptop, as I only just purchased it, hoping that it could be easily fixed.

     

    Any suggestions would be greatly appreciated.

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