I have the same problem, charge light not coming on after maybe 30 hours use (right side charge port), charger seems to be ok green LED on, charge wire not damaged, but dead laptop, no power, was not damaged or shorted in any obvious way. Have opened a ticket, they offered repair or $20 credit (ha ha)
I can ship it back for repair, but has anyone had a good repair experience? and is it Jumper or gearbest doing the repair? If the motherboard was shorted as was suggested to me, will they be able to fix it? Or should I bring it into a shop to diagnose? (gearbest says warranty voided if opened)
I can ship surface insured for about 45 bucks, so definitely better than scrapping 250$ unit. Air is $100, too expensive
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