F7 random freezing

F7 random freezing

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Viewing 8 posts - 1 through 8 (of 8 total)
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  • December 13, 2018 at 8:37 pm #149123
    Ananasas
    Participant
    • Posts: 3

    Hello,

    my teclast f7 is freezing randomly only when AC adapter is connected. Laptop is new and it had this problem from the beginning. Did anyone else have this problem and found a fix? Is it a software or hardware problem?

    December 14, 2018 at 8:07 am #149128
    Ray Dollars
    Participant
    • Posts: 51

    Look at some of the other threads. It’s happening to a few of us.

    December 15, 2018 at 4:03 pm #149162
    Ananasas
    Participant
    • Posts: 3

    Reinstalling a different version of windows 10 (not the chinese one that came with the laptop) seems to have fixed the issue.

    December 16, 2018 at 3:51 pm #149181
    Jared
    Participant
    • Posts: 2

    Mine was actually from the oem SSD.  Replaced that a few months ago and it’s been great.

    December 17, 2018 at 6:11 am #149195
    Ray Dollars
    Participant
    • Posts: 51

    Mine is the same. Works on battery power, freezes randomly on mains.

    January 1, 2019 at 3:43 pm #149680
    Lubomir
    Participant
    • Posts: 2

    Hi Guys, I started to experience the same problem after 2 months or so. My F7 started to freeze randomly, mostly when connected to adapter (not on battery). I had a feeling that might something to do with either some software update (possibly windows update), installation of new software or some other settings changed. Then I found this video instructions https://www.youtube.com/watch?v=28aeUeFokL8. I realized that I was changing the power options and settings of the power plan. I changed the settings according to the video and since then computer did not freeze, whether it is connected to power supply or on battery. It has been four days now with no freeze.

    Hopefully this will help to you as well. Let me know if this helped to you too. Good luck 🙂

    February 1, 2019 at 11:17 pm #150363
    Mathias
    Participant
    • Posts: 2

    I had the same problem with my Teclast F7. I tried to change power options, but with the same result, after that I tried to block Windows Update and now…

    … 3weeks on charger without freezing.

    I don’t know, if it is power setting problems (what option was important what was not) or blocking of Windows Updates. But I swear, together, I don’t have problems with freezing now.

    Thanks to all (especially Andrea and Lubomir)

    February 28, 2019 at 11:49 am #150651
    giulio ciacchini
    Participant
    • Posts: 3

    I had the same problem, can’t solve it. I tried several ways. I have to say this is an unacceptable. The PC works fine, but this is issue is so pervasive.

    I hope teclast will make an official statement on how solve it.

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