Have to hold start button continuously to let it on

[Seb]

Hi guys,

I read all the forum pages searching for an answer but nothing.

My cube start only when I maintain the start button on, when I release it I chut down directly.

The charging is OK, and the tablet still in the stock image (no reinstall, no mod, juste few commun software installed)

Its really frustrating, I bought it a month ago!!

Thanks for you help.

[nicolas poupinet]

Warranty? If you paid it with Paypal it will be possible to obtain the replacement of the tablet. I hope!

https://actiftech.com

[Seb]

Thanks Nicholas for the quick replay. Unfortunately, the tablet was paid with Visa on GearBest. I hope find a technical solution for it. No way to send it back to China.

[Keith C.]

Hello there,

Thats no good to hear! But perhaps you might wanna pry open the tablet and see if whether the button is the cause (might not be properly aligned).

You could also take this chance to perform the thermal mod.

 

[Seb]

Hi, thanks for you answer,

I opened the tablet this morning, the button is fine, I also disconnected and reconnect the battery in case of with no result.

I will do the thermal mod when this annoying problem will be solved.

If a hard reset is possible I will do one. If there anyone who can explain how to a hard reset on this bloody tablet.

Regards

[Seb]

Hi,

I still having this issue, any help please !

 

[Seb]

Hello,

I will answer my self to share my experience. Aftere many mails and videos with GearBest Support, the only suggestion that I get is to send it back at my charge to be repared.

I know by experience that sending item to repair is a pain in the ass, to China it should be more !

So i decided to give up with cheap chinese devices and come back to well known ones : Samsung.

My Advice : put 20% more and by a International known device with local warenty and repair service.

Cube and GearBest : Goodbye

[Author]

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