HELP: Chuwi Vi8 boot stuck on clearing TPM (Trusted Platform Module)

HELP: Chuwi Vi8 boot stuck on clearing TPM (Trusted Platform Module)

TechTablets Forums Chuwi Forums Chuwi Vi8 Discussion HELP: Chuwi Vi8 boot stuck on clearing TPM (Trusted Platform Module)

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  • #12014
    techtablets fan
    Participant
    • Posts: 2

    On my Chuwi VI8, I performed Windows 10 Reset, clear everything, after waiting for an hour, the screen now asks for  clearing TPM. (see picture)

    The problem is I can’t press “Yes” as all the buttons doesn’t respond.  I tried plugging in keyboard through USB OTG but still doesn’t respond.

    I tried to turn off by pressing power button 5 secs and on again, my USB keyboard still doesn’t respond (the caps lock light on can toggle, so I know it’s plugged in).

    Switched off again, tried holding up, down, and power together for 5 seconds (hoping it will reset BIOS), still no available.

    Can someone help??

    Thanks.

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    #12028
    Chris G
    Keymaster
    • Posts: 2673

    Odd issue, as when I reset my Hi8 (different model, but still Chuwi and the same message) I was able to clear this using the vol up and down + power button to okay it. Can you try another USB keyboard maybe?

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    #12116
    techtablets fan
    Participant
    • Posts: 2

     

    As suggested by another forum member, I tried again today by turning on the USB keyboard, connected USB keyboard, reboot, the the USB keyboard is now detected!

    (The vol up and down + power still doesn’t work)

    I cleared the TPM and now Windows 10 continues it’s installation.

    Thanks!

    #57958
    abdul basit
    Participant
    • Posts: 2

    Hello I.’m form indo
    Help me ‘T_T

    if can fix chuwi hi 8 after disable tpm current position can not turn led tablet charging is also dead … .?

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