Help – Teclast F7 Plus will not turn on – No Support found

Help – Teclast F7 Plus will not turn on – No Support found

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  • #182373
    Ronan O’Byrne
    Participant
    • Posts: 3

    I just started using my new F7 Plus which I bought 3 months ago, and it stopped after about 3 days of trouble free use.  Now there is a one second flash of the power light after the power button has been pressed for a long time.  No screen activity on power-on, just the short 1 sec flash of the power light.  I have tried contacting the seller on Aliexpress (Teclast Direct) and Teclast via Facebook, and Teclast via email, but have had no response to any of my messages.

    I have tried disconnecting the battery, discharging via pressing power and reconnecting.  No change.

    I have removed and replaced the SSD.  No change.

    Replaced the power adaptor.  I have a F7 with the same adaptor.  No change.

    I have tried weird power on key combinations.

    I have searched for support info – there is none, not even drivers.

    There appears to be zero support for this product.

    Any suggestions?  Is there a secret email I can send to?

    Thanks,

    Ronan

    #182750
    Ronan O’Byrne
    Participant
    • Posts: 3

    I have been trying to get help from Teclast for over a month.   There is absolutely NO support available.  Can anyone help?  This is going to landfill after 2 days of use!!   Buyer beware

    #182757
    Armindo Carvalho Ferreira
    Participant
    • Posts: 1

    Hello Ronan.

    After you disconnect the battery, you must press the power at least 40 seconds.

    It saved my teclast F7.

    I am using it now

    #182761
    Ronan O’Byrne
    Participant
    • Posts: 3

    I have pressed the power button for even longer, and just reopened it again and repeated the process.  The screen never powers on, and I just get a power light one second flash on every second long push of the power button.  Teclast Official store offers no meaningful support.  They could try to identify which part is needed, but that is not happening.  They ask “Are there are repair shops in your country dear friend?”

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