Help with external hard drive

[Bouke]

Hello,

 

In my experience you’re better off using the usb3 cable delivered with the laptop, not only will it be much faster (the keyboard uses USB2 I thought), I also think it is better able to power the drive this way. Don’t ask me why but this is from personal experience with the tablet

[Jason Dessenberg]

I am not sure what type of USB the Keyboard has.  However connecting to the USB 3.0 port on the tablet is much faster.  I am not sure this is going to resolve your issue though.  File should open from either USB port.

[Dal]

Did you try using the HDD on other laptop/PC?

I always connect my 1TB seagate on the keyboard USB and never have any problem.

[Vera]

Thank you for the replies!

Ill try with the connector cable that came with the tablet and see if that works.

I can use the HDD without any problems on other laptops..

 

[Dal]

If your HDD has a DC in port, try using it to add power. I don’t think power is the problem, but it’s worth a shot.

[Papa Yoyo]

or use a powered usb hub

[Katagiri]

I just used pen drivers, they work well both on the keyboard or using the provided cable.

[Vera]

Update: I hadn’t thought about using the connector cable but I tried.. and it works perfectly!

[Author]

Posts