Hi12 completely dead Gearbest return?

[Grant Gibson]

<hr />

All

 

I was using the chuwi hi12 windows 10 version only fine I shut it down normally and then left it one week. Went to turn it on… Nothing. I plugged it in no light and it isn’t charging. I tested the charger fine.

I have tried desoldering the battery and charging it externally no luck

Emailed chuwi who suggest talking to gearbest. After sending them photos they are offering me one of the following a repair or a 40 USD wallet credit. I’ve been reading online about the dreadful gearbest repair service so I have 2 questions

Does anyone know how to fix this themselves?

Should I risk sending it back to gearbest?

 

Regards

 

Grant Gibson

[Richard Russell]

Take the $40 and consider it a victory dealing with international electronics distributors

[Mike Kennedy]

Don’t send it back, take the 40, Gearbest suck big time, I bought a Teclast from them, it was DOA, spent 100 to ship it back and nothing happened.  To say I felt ripped off is an understatement.

[Andrew]

Yes i had the same problem with my iwork12 and gearbest only offered $34 or they could send a replacement for and i quote ” help with shipping costs $200 usd “they are the worst for anything wrong with your tablet, Take the money because to send it back dose cost a fortune and they never repalce it

[Author]

Posts