Iplay 20 not detected by Windows 10 PC

Iplay 20 not detected by Windows 10 PC

TechTablets Forums Cube Forums General Discussion Iplay 20 not detected by Windows 10 PC

  • This topic has 1 reply, 1 voice, and was last updated 1 week ago by Kim.
Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • #183934
    Kim
    Participant
    • Posts: 3

    I just received my Iplay 20 a couple of days ago and have tried connecting the tablet with my Windows 10 PC. The tablet is not even detected by the PC and I cannot see it in the Device Manager nor in the File Explorer. Can anyone provide advice on how to resolve this issue? I suspect it may be due to the need to install some USB driver but I cannot find it on Alldocube site; maybe I did not look at the right place. Will also need step by step instructions on the installation as well.

    I did try downloading a driver I found online but Windows stopped the installation with “The third party INF does not contain digital signature information”. Thanks.

    #183942
    Kim
    Participant
    • Posts: 3

    This is now resolved. Also found that the USB debugger on the tablet had to be enabled to transfer files from PC to the tablet.

Viewing 2 posts - 1 through 2 (of 2 total)
  • You must be logged in to reply to this topic.

Lost Password