iWork 10 not charging help !!

[Hans Sprungfeld]

Sadly, seems normal for this tablet 🙁 Maybe try another cable.

[Alex]

thanks for the reply could I be possible I have broken the port when j pressed the cable in as it seem to clip in before where as now it wobbles

[George Salt]

You can only charge via the type c port.  The cable does need to be pushed in far enough to click.  If you’ve damaged the socket (rather than the cable – the supplied cable is best poor, I broke the cable within 10 mins!) then the socket may have been pushed back into the case and the cable can’t connect fully.

 

[Hans Sprungfeld]

Alex wrote:

thanks for the reply could I be possible I have broken the port when j pressed the cable in as it seem to clip in before where as now it wobbles

Could be. I noticed the connection is bad compared to other devices of mine. Could totally be the usb-c port is of bad quality and it easily breaks. Sadly you would need to try a warranty then and ask for replacement.

Also not sure what you mean with clicking? Mine doesn’t click at all 🙂 I just can stick it in. USB-c don’t have a click mechanism I think.

[P.-A. Sicart]

My iWork 10 Flagship Type-C didn’t charge either. I didn’t think the cable was the problem, since it was detected. Still, I tried another cable, bought especially, and lo and behold, the tablet did charge.

Worth trying?

[Alex]

Do you know where the cable was bought from ? I have ordered a cheap type c  one from eBay so hopefully that could work. Although if I knew a more expensive one worked I would order that. Just tight and don’t like spending money ;). Also what power plug are you using ? The cheap looking one with that came with it is now in the bin due to it over heating 🙂

thanks in advance.

[Hans Sprungfeld]

http://www.theverge.com/2016/2/4/10916264/usb-c-russian-roulette-power-cords

https://docs.google.com/spreadsheets/d/1wJwqv3rTNmORXz-XJsQaXK1dl8I91V4-eP_sfNVNzbA/edit

https://usbccompliant.com/

It doesn’t really matter though which cable you use, concerning it could damage your device, because the usb-c port on this tablet isn’t usb 3.1 and has no usb power delivery support.

[Alex]

Wow this is a massive help thank you very much. In regards the warrenty who would I contact ? The supplier or cube them self ?

[P.-A. Sicart]

Alex wrote:

Do you know where the cable was bought from ? I have ordered a cheap type c one from eBay so hopefully that could work. Although if I knew a more expensive one worked I would order that. Just tight and don’t like spending money ;). Also what power plug are you using ? The cheap looking one with that came with it is now in the bin due to it over heating thanks in advance.

I bought a charger and a cable from Aukey.
https://www.amazon.com/Quick-Charge-Type-C-Dual-Port-Charger/dp/B01DVH7Q8M/
https://www.amazon.com/AUKEY-Durable-Braided-Macbook-Galaxy/dp/B01C2MWDKS/

[Author]

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