iWork 10 not charging help !!

[Alex]

Hi

have recently bought a iWork 10

for the first few chargers it seem to charge fine via the type-c port. Now when I plug it in the flashing light that flashes now no longer works it is ever since I let the battery run flat. Has any one experience this or is there any way I can charge via a different port.

I am now no longer using the sub wall adaptor that came with tablet due to it blowing it and wondered if there was any charger products that any users would recommend.

 

Thanks for the help.

 

[Hans Sprungfeld]

Sadly, seems normal for this tablet 🙁 Maybe try another cable.

[Alex]

thanks for the reply could I be possible I have broken the port when j pressed the cable in as it seem to clip in before where as now it wobbles

[George Salt]

You can only charge via the type c port.  The cable does need to be pushed in far enough to click.  If you’ve damaged the socket (rather than the cable – the supplied cable is best poor, I broke the cable within 10 mins!) then the socket may have been pushed back into the case and the cable can’t connect fully.

 

[Hans Sprungfeld]

Alex wrote:

thanks for the reply could I be possible I have broken the port when j pressed the cable in as it seem to clip in before where as now it wobbles

Could be. I noticed the connection is bad compared to other devices of mine. Could totally be the usb-c port is of bad quality and it easily breaks. Sadly you would need to try a warranty then and ask for replacement.

Also not sure what you mean with clicking? Mine doesn’t click at all 🙂 I just can stick it in. USB-c don’t have a click mechanism I think.

[P.-A. Sicart]

My iWork 10 Flagship Type-C didn’t charge either. I didn’t think the cable was the problem, since it was detected. Still, I tried another cable, bought especially, and lo and behold, the tablet did charge.

Worth trying?

[Alex]

Do you know where the cable was bought from ? I have ordered a cheap type c  one from eBay so hopefully that could work. Although if I knew a more expensive one worked I would order that. Just tight and don’t like spending money ;). Also what power plug are you using ? The cheap looking one with that came with it is now in the bin due to it over heating 🙂

thanks in advance.

[Hans Sprungfeld]

http://www.theverge.com/2016/2/4/10916264/usb-c-russian-roulette-power-cords

https://docs.google.com/spreadsheets/d/1wJwqv3rTNmORXz-XJsQaXK1dl8I91V4-eP_sfNVNzbA/edit

https://usbccompliant.com/

It doesn’t really matter though which cable you use, concerning it could damage your device, because the usb-c port on this tablet isn’t usb 3.1 and has no usb power delivery support.

[Alex]

Wow this is a massive help thank you very much. In regards the warrenty who would I contact ? The supplier or cube them self ?

[P.-A. Sicart]

Alex wrote:

Do you know where the cable was bought from ? I have ordered a cheap type c one from eBay so hopefully that could work. Although if I knew a more expensive one worked I would order that. Just tight and don’t like spending money ;). Also what power plug are you using ? The cheap looking one with that came with it is now in the bin due to it over heating thanks in advance.

I bought a charger and a cable from Aukey.
https://www.amazon.com/Quick-Charge-Type-C-Dual-Port-Charger/dp/B01DVH7Q8M/
https://www.amazon.com/AUKEY-Durable-Braided-Macbook-Galaxy/dp/B01C2MWDKS/

[Author]

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