iWork12 crashes – black screens in Windows and Android

[Bob]

Model i12 Bios Core Version 5.0011 (Build Date and Time: 05/03/2016 14:35:18)

This system was Black Screening at random times for no obvious reasons in both Windows and Android.

I have re-installed Windows using the download from Google and updated it. I also re-installed Android with no impact on the frequency of the random Black Screens.

SO I decided to flash the bios which appears to have been successful.

The system is still Black Screening randomly.

I have come to the end of my expertise – any ideas would be very much appreciated.

[Bob]

 

The Black Screening does not appear to happen when I am in the Aptio Setup Utility.

Therefore I assume it is not a loose connection and implies it must be a setting in the BIOs…

[Author]

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