iWork12 crashes – black screens in Windows and Android

iWork12 crashes – black screens in Windows and Android

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This topic contains 1 reply, has 1 voice, and was last updated by  Bob 2 months, 4 weeks ago.

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  • March 19, 2019 at 11:50 am #150857

    Bob
    Participant
    • Posts: 2

    Model i12 Bios Core Version 5.0011 (Build Date and Time: 05/03/2016 14:35:18)

    This system was Black Screening at random times for no obvious reasons in both Windows and Android.

    I have re-installed Windows using the download from Google and updated it. I also re-installed Android with no impact on the frequency of the random Black Screens.

    SO I decided to flash the bios which appears to have been successful.

    The system is still Black Screening randomly.

    I have come to the end of my expertise – any ideas would be very much appreciated.

    March 23, 2019 at 10:28 am #150907

    Bob
    Participant
    • Posts: 2

     

    The Black Screening does not appear to happen when I am in the Aptio Setup Utility.

    Therefore I assume it is not a loose connection and implies it must be a setting in the BIOs…

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