My keyboard the same, Just not right. I am more pissed off about the bulging at the back of the keyboard hinge and the 2 stripped screws in the base. Chuwi do not care one bit about QA. They do not even reply to emails.
Yeah that bulge and screw problem really bothers me too
They to my first request for tech support after bricking it when flashing the bios and gave me some generic advice like “hold the power button down.” That obviously didn’t work and I replied stating such, but I never received any further contact from them @_@