Mi Air 13 doesnt return from suspended mode

Mi Air 13 doesnt return from suspended mode

TechTablets Forums Xiaomi Discussion Mi Notebook Air series Mi Air 13 doesnt return from suspended mode

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  • #183652
    Bruno Souza
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    Hi.

    I have a Mi Notebook Air 13.3 “2019. When it is on and I don’t use it for a while, it just suspends (I think, because the screen stays off) and it doesn’t come back, but it lights up the entire keyboard and the processor fan it is connected at a level that you can hear it, but the bluetooth and wifi connections are disabled.

    I have already deactivated the sleep setting, I checked it and the Bios option has the “Wake On Keyboard” option active, even so it does not return when pressing any key. For it to return, I need to forcefully turn it off (I press the power button until it turns off and then I press the turn on button normally). This occurs on both Windows and Linux OS.

    Has anyone had this problem? Should it be a hardware or BIOS problem?

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