My Problems with the Ezpad 5s. Are they unique?

[Terry Thompson]

Hi, I’m new to this forum and the new owner of an EZPad 5s. I am pleased overall with this this tablet, but there are a few quirks that I would like to get to the bottom of, possibly even going so far as an RMA.

1. Battery life won’t display accurately. The battery will appear to discharge slowly, showing plenty of life remaining in percentage and then be quickly dead after a couple hours’ use. Battery life will not show time remaining to discharge or to recharge, only percentages. Recharging the battery shows low percentages of charge available even after hours on the charger. Like, 4-6% charged after two hours of charging, then after another hour, I check back and it’s saying it’s done. Not sure if the problem will sort itself out as the battery meter is “Trained”.
2. SD card won’t work. I’ve tried a 128gb and a 4gb Sandisk card, which work well on another windows machine, and at first the card shows up on the file manager, but when I click on it, it disappears and says I need to insert a card. Device Manager has a yellow triangle over the “SD Storage Class Controller” section under “Storage Controllers”. It shows a Code 10 error, “This device cannot start”
3. Wake from sleep is sometimes unresponsive. After plugging / unplugging the tablet, it will turn on normally.
4. Warning popup that there is a high-drain USB device added that is too much for the system to handle and will be disabled, but no details on the source of the problem are provided. I can’t see any device disabled currently, and there are no USB devices inserted in the ports. At the time I received the error, no SD card was inserted yet.

Of these issues, my biggest problem is with the SD card not working. Has anybody else had issues with an EZPad 5s? Any suggestions on how to fix mine?

Warm regards,

-Terry

[enfxuevsi]

1. Battery life doesn’t display properly here either. Always says calculating… in Windows.
Not sure about the discharge.
Charging is slow, yes. Charger provided is 800mA for a wall socket here so, I’m not surprised it sucks honestly. Still it does charge albeit slowly and will charge in use, just extremely slowly.
2. Only tried a 64gb Samsung Evo microSD which is functioning fine for me.
3. No idea, disabled sleep and such to attempt to improve battery function.
4. Not had anything like this occur, sorry.

[Min Yong Yoon]

1.my one works fine with battery. but there are some problem with charger(it charges slowly), so i bought 5V/3A USB charger and USB to DC cable.

2.i tried several sd cards, it works fine. code 10 error is usually related to driver. please re-install driver.

3.no such a problem for me. it think it is related to hibernation.

4.also there is no such a problem for my ezpad.

[Terry Thompson]

Hi, Thanks for the replies. I did something really stupid: I tried reinstalling the drivers for the SD card reader, but that didn’t solve the problems. So, I decided maybe my best bet would be to restore the computer to it’s original state with a System Restore. In Windows 10, there’s a restore function that wipes all my changes out, but keeps my files. I chose that function, and the tablet proceeded to reset itself. Now it’s stuck in a reboot loop at “Installing Windows” 65% progress… I’m not sure how to get out of this one, but I may need to try reinstalling from a fresh Windows 10 image on a USB stick.

Cheers,

-Terry

[Terry Thompson]

Okay, so I borked my tablet by doing the “restore”. The tablet ended up rebooting in an endless loop. So, I tried reinstalling Win10 using a USB image, and it sort of worked, but the drivers are all missing. Thus, the tablet is pretty useless right now. Does anybody have a link to a driver dump? It’s ridiculous that Jumper doesn’t support their tablets with downloadable drivers. I understand this seems to be par for the course for these cheap Chinese tablets, but that doesn’t make it any better.

Thanks so much for your help!

-Terry

[Min Yong Yoon]

http://techtablets.com/jumper-ezpad-5s/downloads/

chris uploaded doubledriver 🙂

[Michael]

Hi there,

I just got my EzPad 5s yesterday, but I’m already able to say something about it’s problems.

1. I don’t get any battery life value (“calculating…”). Charging seems to be slow or impossible, when the tablet is in heavy use.
2. 128GB SanDisk card works fine with my EzPad 5s
3. No problems here
4. Yep, I know this. It appears when my EzPad returns from sleep mode. Seems to be annoying but harmless.

Unfortunately I’ve got another issue: my EzPad does not power my 2.5″ external USB harddrives even when using a Y-cable. The USB Ports seem to work fine though except for the hdds.

I tried to contact anyone at the Jumper company but all the three email addresses I found don’t seem to work. Is there any working support for Jumper tablets?

Michael

[Tobi]

Terry Thompson wrote:

Hi, Thanks for the replies. I did something really stupid: I tried reinstalling the drivers for the SD card reader, but that didn’t solve the problems. So, I decided maybe my best bet would be to restore the computer to it’s original state with a System Restore. In Windows 10, there’s a restore function that wipes all my changes out, but keeps my files. I chose that function, and the tablet proceeded to reset itself. Now it’s stuck in a reboot loop at “Installing Windows” 65% progress… I’m not sure how to get out of this one, but I may need to try reinstalling from a fresh Windows 10 image on a USB stick. Cheers, -Terry

Hey Terry, i did the exact same mistake. Now i need to install windows but i can’t get it to work via usb. How did you do it?

[Terry Thompson]

I prepared the USB stick using microsoft’s tool at https://www.microsoft.com/en-us/software-download/windows10 and restoring the drivers file found on this site using Doubledrive. I didn’t have any trouble using the usb 3.0 jack, but had to repeatedly hit a key (don’t know if it was esc, F2, F8, or Del) during initial boot until it asked if I want to boot from alternate media. Good Luck.

-Terry

[Chris G]

I just got the Jumper EZbook http://techtablets.com/2016/06/jumper-ezbook-2-laptop-unboxing-first-impressions/

Same issue as the EZPad 5S, will not power external 2.5″ hdd’s… Really, Jumper? Again!? My advice now is to stay away from Jumper until you know for sure the bugs have been fixed. The build of the EZpad 5S is nice, but don’t let if fool you!

Chris | Admin
Please support us and help keep TechTablets online. Affiliate revenue is used to pay for the server, studio apartment (Techtablets HQ) and buy new tech to review. Without it, this site would be dead.
Next up for review:
Ordered and waiting for my: BMAX S15 & Teclast F6 Plus
Currently testing: LG G8X & Redmi K30

[Nyasha Chirenda]

Hie guys…How do i install the double drivers that have uploaded on this website fro EZ pad 5s. Can you plese help me my jumper is down

 

[Aaron McKnight]

Where did you find the USB to DC cord? My charger has failed and I would rather buy that cord than a new power adapter.

[Chris G]

@nyashachirenda Download doubledriver (In the downloads section) and use that to restore the drivers.

@fyrfyter33 Try eBay or banggood.com

Chris | Admin
Please support us and help keep TechTablets online. Affiliate revenue is used to pay for the server, studio apartment (Techtablets HQ) and buy new tech to review. Without it, this site would be dead.
Next up for review:
Ordered and waiting for my: BMAX S15 & Teclast F6 Plus
Currently testing: LG G8X & Redmi K30

[Kian]

My tablet arrived without a charger

I want to buy a USB to DC cable for this tablet, does anybody know the diameter it should be? 1.7  mm, 3.5 mm? Thanks!

[nicolas poupinet]

This is 1.7mm.

Personally, I use the 5S charger.

https://actiftech.com

[Author]

Posts