Hello everyone,
today, I tried to reset the tablet.
In the Android partition I had no problem, I went to SETTINGS / BACKUP AND RESTORE / FACTORY DATA RESET and the tablet has restarted successfully …
The Windows partition I had a problem, (I can not remember what I did, because I have windows 10 only in teclast and I’m not very practical in this os) I found RESET PC and I followed the wizard .. Everything worked correctly, but when the process has arrived at 55% it is stuck! … I restart the tablet (holding down the power button) and the tablet has stopped working, it remains the TECLAST logo, and does not work any of the two partitions!
I tried to start the partition Android by bios, but it does not work…
Now I do not know what to do, I think the best option is format the tablet, and reinstall Android and reinstall windows … but do not know how … can anyone help me?
thank you