Return to GB stuck at sorting center

[Kalle]

Just wondering if anyone here has gotten their money back for their returned Ezbook 3 Plus to Gearbest? I sent back my Plus on September 8 and it still haven’t reached GB. Funny thing is that shipping it from here, Sweden, to China, only took about 2-3 days but ever since it has been stuck at a chinese sorting center for about 1 whole month. There is no adress or anything so I can’t track down which it is. The other day a really weird number called me:

+881 8215511016

That isn’t any valid  country code to my knowledge. I tried calling it back up but it instantly hangs up.

Should I perhaps start a ticket with Paypal instead? Is there any chance that I get my money back?

[Stephen]

Paypal claims never hurt, as they tend to get the retailer’s attention at the very least.

[Chris G]

I decided to sell mine, instead of return it for the TN panel.

In the past, I’ve had issues with items get stuck in Chinese customs taking weeks to reach the retailer. Best of luck!

Chris | Admin
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[Kalle]

Stephen wrote:

Paypal claims never hurt, as they tend to get the retailer’s attention at the very least.

Thing is that I don’t think it’s GBs fault, more the chinese postal service, not sure it would help :S

 

Chris G wrote:

I decided to sell mine, instead of return it for the TN panel. In the past, I’ve had issues with items get stuck in Chinese customs taking weeks to reach the retailer. Best of luck!

Yeah I actually put up an ad for selling it on a local pc site but didn’t manage to get any replies, so I decided to send it back instead.

[Author]

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