I’ve had my Hi10 for 3 months, and put it in my backpack on my last trip to NYC. Didn’t even use it, but when I got home the screen was cracked. Boo.
Though it was a loss. I did some research and found that I’d only broken the touch screen and it could be replaced. So I ordered a replacement. It came in today.. Went to YouTube and found how to open it up and how to replace a touchscreen. 30 minutes later I have a sweet Chuwi Hi10, that is no longer cracked!.
Next you have to disconnect the ribbon cable and then remove the broken touch screen. It is taped on. I had to heat mine up a little to soften up the glue to get the touch screen separated from the frame of the tablet. Be careful releasing the ribbon cable! I had to use a magnifying glass. Use this video as a guide. https://www.youtube.com/watch?v=r3TLU9Y9N24
I bought the replacement for AliExpress for about $20 shipped to USA. Only took 3 weeks to get it.