Screen freezes and system locks up while streaming video.

Screen freezes and system locks up while streaming video.

TechTablets › Forums › Cube Forums › Cube Mix Plus › Screen freezes and system locks up while streaming video.

Viewing 4 posts - 1 through 4 (of 4 total)
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    Posts
  • March 20, 2017 at 11:07 pm #63754
    David C
    Participant
    • Posts: 2

    Looks like I might have solved this issue myself. After research and experimentation, changing the advance power management settings appears to have fixed the issue.  I set the PCI Express -> Links State Power Management = Off. I did this for all profiles (Power Saving, Balanced, and Performance).

    You see it fix here: https://appuals.com/fix-windows-10-freezes-randomly/ under Turn off link state power management.

    Disabling  C1E Function and Intel(R) C-STATE tech in the BIOS was also suggested, but I did not try it, since the issue appears to be resolved.

    I would be interested to know what the PCI Express -> Links State Power Management setting is for the other owners, and if it is causing them any issues?

    March 21, 2017 at 12:04 am #63755
    Tim C
    Participant
    • Posts: 6

    Very strange. I have a Cube Mix Plus too (loving it!) and for your info, my PCI Express power state management settings are all set to “Maximum Power Savings” (I’ve never touched this), and I’ve never had any problems. Strange that your system should be different.

    March 24, 2017 at 8:52 pm #63940
    Joachim
    Participant
    • Posts: 51

    Never had anything like this, either.

    And I do play videos quite often on the Mix plus, both local and from the NAS as well as SkyGo and other Streaming services. No crashes.

     

    Maybe this has something to do with a specific file format that you use?

    March 24, 2017 at 10:36 pm #63943
    Chris G
    Keymaster
    • Posts: 2677

    Never had this issue with my Mix plus. Might be a hardware issue just on your unit? A defect of sorts or it getting too hot and freezing?

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