Screen stays black – most of the time

Screen stays black – most of the time

TechTablets Forums Teclast Forums Teclast X5 Pro Screen stays black – most of the time

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    Doe
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    Hi, I got  a big problem with my teclast X5. On boot up the screen stays dark most of the time. If I hook up an external monitor  I can see that the computer is running normal. The tough screen is working, but the tablet screen stays dark. If the screen light up (for what reason I do not know) is keeps working until next reboot.

    I reinstalled windows from restore, from the files here on techtablets and from a new windows installation usb stick. (3x) Since  I do not even get to see the bios setting I do not think windows is the problem. I tried different settings in the bios without success.

    Any ideas what I could do.

    Thank you.

    The bios is version 2.18.1263

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