Solution to crash in Windows, black screen and not booting afterwards!

[ARnold]

Thanks! By Setting the Turbo off the Black Screen Crash is Gone.

only the Display Driver still makes Problems….

[Dennis van Elteren]

@ARnold welcome! Spread the word! Maybe Teclast picks it up and fixes it.

What kind of problem do you have with the display driver? I never had problems with that, not with the driver that came with the tablet nor with the one I got after running this Intel Driver utility tool I heard about here on the forums

[ReTechNL]

Dennis van Elteren wrote:

@ARnold welcome! Spread the word! Maybe Teclast picks it up and fixes it. What kind of problem do you have with the display driver? I never had problems with that, not with the driver that came with the tablet nor with the one I got after running this Intel Driver utility tool I heard about here on the forums

ARnold wrote:

Thanks! By Setting the Turbo off the Black Screen Crash is Gone. only the Display Driver still makes Problems….

 

Well both your problem with the display drivers are easy to solve.

From Windows 10, the latest drivers will be installed automagicly by windows update without asking your permission.

When you install the latest updates from intel and update your graphic driver no issues there but then windows will think the graphic driver is out off date and say hey Windows i got a update for you. and installs that without asking you. installing a graphic driver will reboot your screen (so your flashing black screen). This game goes on and on and nobody wins the match because they both think they got the latest driver.

 

Well there is a solution for this issue and that is to disable the automatic driver installation. This setting is hidden deep in the dark tunnels of the windows explorer.

How to manually block device driver updates on Windows 10?

Step 1: Navigate to Control Panel within Settings.

Step 2: Click on System, in the Control Panel.

Step 3: After the System Properties window is launched, click “Advanced System Settings” located on the left hand side of the screen.

Step 4: In the Advanced System Properties window, click on the Hardware tab and select Device Installation Settings.

Step 5: When in Device installation settings, select “No, let me choose what to do” and “Never install driver software from Windows update“.

Step 6: Save the selected preference and restart the system.

The system drivers will now stop automatic updates and users will have to manually install drivers for any new hardware that needs to be interfaced with the system.

[Source: Tom’s Hardware]

Edit 1: Keep in mind that disabling this option will disable the automatic installation and update process from drivers all together.
Edit 2: Currently i am running the latest insider version build 10576. And this option is now limited to 2 choices as you can see in the picture below.

[Dennis van Elteren]

Tnx ReTech this explains finally to me why my intel utility keeps finding a new graphics driver, windows was overwrting it with what they see as the latest. thought was going crazy

[Coldreboot]

Hi all! I don’t have any issues two days.

Updated bios 1.13, disabled IGD turbo, installed Intel Driver update Utility and Driver Booster with latest drivers. K9c6

[ARnold]

Dennis van Elteren wrote:

@ARnold welcome! Spread the word! Maybe Teclast picks it up and fixes it. What kind of problem do you have with the display driver? I never had problems with that, not with the driver that came with the tablet nor with the one I got after running this Intel Driver utility tool I heard about here on the forums

Tanks for the warm welcome! – I was thinking, that the problem with the display driver is known: Even Surface3-users reports this problem that the display driver crashes several times. When this happens windows will show a message and the screen is black for a short time. Then everythins is quite normal…

I will try to install the newest driver and i will deactivate the automatic installation by windows. Thanks for the tipps! – One question: What is the newest driver version? 15.xxx.x…

[ReTechNL]

ARnold wrote:

Dennis van Elteren wrote:

@ARnold welcome! Spread the word! Maybe Teclast picks it up and fixes it. What kind of problem do you have with the display driver? I never had problems with that, not with the driver that came with the tablet nor with the one I got after running this Intel Driver utility tool I heard about here on the forums

Tanks for the warm welcome! – I was thinking, that the problem with the display driver is known: Even Surface3-users reports this problem that the display driver crashes several times. When this happens windows will show a message and the screen is black for a short time. Then everythins is quite normal…

I will try to install the newest driver and i will deactivate the automatic installation by windows. Thanks for the tipps! – One question: What is the newest driver version? 15.xxx.x…

Just run the “Intel® Driver Update Utility” and install the drivers this utility suggest. This application will install the latest driver.

[Dennis van Elteren]

I did that but I thought you said Windows will not see it as “the latest” and overwrite the next time it does auto driver updates?

[Anonymous]

Hello, I confirm that after setting the cooling policy to passive and disabling IGD turbo in BIOS I have not had any more unexpected power off.

Windows 10, running Videos and OpenGL 3D demo for hours until battery dropped to 15%

CPU temperature never went above 65º thanks to themal mod with copper heatsinks.

[Dennis van Elteren]

Tnx vcespon its good to get some reference stories. Multiple people confirming this now.

@all : what am I missing when IGD Turbo is off? I dont really feel any difference except that now my tablet is stable and usable

And vcespon: you can work for HOURS in windows on battery? wow… 2hours tops here

[ReTechNL]

Dennis van Elteren wrote:

I did that but I thought you said Windows will not see it as “the latest” and overwrite the next time it does auto driver updates?

Normaly yes. But if you disabled it like described above windows update will not touch the drivers anymore.

Dennis van Elteren wrote:

Tnx vcespon its good to get some reference stories. Multiple people confirming this now. @all : what am I missing when IGD Turbo is off? I dont really feel any difference except that now my tablet is stable and usable And vcespon: you can work for HOURS in windows on battery? wow… 2hours tops here

ARnold wrote:

@Dennis: Two days ago I set the IGD Turbo off and since then my tablet is total stable. Also windows task manager shows cpu rates until 2,4 GHz so I don’t now what turbo off stands for… Today i will change the cooling policy to passive and set the max cpu to 95%. But as i said before: My system is already stable!

IGD also described as Intel Graphics Driver, will not use the turbo function (when IGD is set to disable) to get some more graphics performance out off the chip. You can compare it to temporary overclocking your onboard GPU. Wich relates to the folowing issues. The chip will ask more power from the battery and with more power from the battery the chip will also get hotter. Wich results in making the system unstable.

[ARnold]

@Dennis: Two days ago I set the IGD Turbo off and since then my tablet is total stable. Also windows task manager shows cpu rates until 2,4 GHz so I don’t now what turbo off stands for…

Today i will change the cooling policy to passive and set the max cpu to 95%. But as i said before: My system is already stable!

[Dennis van Elteren]

Tnx ReTechNl!

And ARnold I advise you not to do these mods because you already have a stable tablet. You could always do that later if it might crash again. My motto is if it aint broken dont fix it. This gives you also a good idea you found the problem. After all I only did this passive cooling stuff in search for solutions but I think Teclast might delibarately have left these options out

[ARnold]

Hi Dennis!

“Never touch a running system”…so you are fully right. But to limit the CPU max to 95% can’t be wrong in my eyes. And i like to play with my new baby so will test these additional mods. 🙂 But the BIOS Update sounds very dangerous so in this case i dont do anything! 😎

[ReTechNL]

@dve123, @ARnold: Look at my above post regarding your IGD questions.

[Author]

Posts