Strange display issue.

[Henry Atcorner]

Hi,

Do you know which W10 update you performed? was it 1703 or 1709? I went to 1703 without any problem.

 

thx

 

henry

[Kevin]

Update history shows several failed attempts to install 1709. I’ll try one last time to install this and then think I will try yo roll back to 1703 (installed on 15th and no issues). If I get it back and working then I’m the update system. I knew I should have chopped it for this as well. I normaly don’t allow updates for exactly this reason…

I’ll update when I have done some more roll backs…

 

 

[Chris G]

Get the latest Intel GFX driver from Intel.com that should fix the issue. Install it in safe mode then reboot and let us know.

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[Kevin]

Hi Chris

 

I’ll give that a go. It’s currenty  sitting there with “Getting Windows ready”… Strangly enough at the moment the screen is currenly working. I know this can take ages so I’ll leave it (over night if required) and see where I am tomorrow. It’s almost bed time for me here…

[Kevin]

Well… it sort of worked … sort of disnt … sort of did.

 

Durring the various fixes recomended sometimes the screen will come on. Then reboot and go off. Or it will be fine for a few reboots then try an update again and lose the screen again.

 

I am thinking a wipe/rebuild is the way to go. Mine is the windows only version – would it be possible/safe to make it dual boot as part of this wipe process? If so is there a quide somewhere on how to do this?

 

Thank for your help/attention

Everso.

[Kevin]

OK. I got it back and hopefully stable. The thing that seemed to sort if out was DISM.exe (this is posted for those that follwo). However the update log is still reporting a pending update to 1709 so I am thinking of flashing it to get it all fresh. Can I convery it to dual boot as part of the process? Is there a tutorial for doing this?

 

Also – thanks to everyone that helped me through this process.

[Author]

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