Tbook 16 Power no longer loads OS

Tbook 16 Power no longer loads OS

TechTablets Forums Teclast Forums Tbook Series Tbook 16 Power no longer loads OS

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  • #72075
    ordio
    Participant
    • Posts: 7

    Hello, i recently updated to the new Firmware that came through over OTA.

    Unfortunately as of yesterday, my tablet had rebooted (in the middle of the day, not even on it), and now boots into the bios. There is no way for me to boot into Android.

    My tablet had also lost the capability to choose the OS from the bootloader a few months ago, but that was fixable with the apps.

    I am looking for help with trying to flash the dual OS option, but I don’t know where i can find it.

    I’ve emailed teclast directly, and was given the dropbox link with reinstalling the operating system.

    I’ve installed all programs, and when i get to the flash part, this is what i see.

    09/13/17 10:18:04.442 INFO : Flash file D:/downloads/Teclast/Android_V1.01_SZ/firmware/flash.json [update] loaded

    09/13/17 10:18:04.619 INFO : Ready to flash!

    09/13/17 10:18:06.114 INFO : [Port 0/6] Checking crashinfo …

    09/13/17 10:18:06.115 WARNING: [Port 0/6] Cannot check if crashinfo logs are uploaded, starting flash process…

    09/13/17 10:18:06.244 INFO : [Port 0/6] Start flashing the flash configuration with pos start state for

    09/13/17 10:18:06.244 INFO : [Port 0/6] Don’t know how to reboot device , state is ‘dnx_os’

    09/13/17 10:18:06.244 ERROR : [Port 0/6] Failed to reboot the device

    09/13/17 10:18:10.189 INFO : Flash file D:/downloads/Teclast/Android_V1.01_SZ/firmware/flash.json [blank] loaded

    09/13/17 10:18:10.367 INFO : Ready to flash!

    09/13/17 10:18:11.503 INFO : [Port 0/6] Checking crashinfo …

    09/13/17 10:18:11.528 WARNING: [Port 0/6] Cannot check if crashinfo logs are uploaded, starting flash process…

    09/13/17 10:18:11.664 INFO : [Port 0/6] Start flashing the flash configuration with dnx_os start state for

    09/13/17 10:18:11.667 INFO : [Port 0/6] Starting flash …

    09/13/17 10:18:11.667 INFO : [Port 0/6] Flash started

    09/13/17 10:18:11.667 INFO : [Port 0/6] Sleep 500 ms before executing first flash command

    09/13/17 10:18:12.168 INFO : [Port 0/6] Running Set variable 'battery' command

    09/13/17 10:18:12.309 WARNING: [Port 0/6] Variable ‘battery’ set to default value ‘3500’

    09/13/17 10:18:12.310 INFO : [Port 0/6] Running "C:\Program Files (x86)\Intel\Phone Flash Tool\fastboot.exe" "-s" " " "flash" "fw_stage2_osdnx" "D:\downloads\Teclast\Android_V1.01_SZ\firmware\firmware.bin" command

    09/13/17 10:18:12.726 WARNING: [Port 0/6] Command "C:\Program Files (x86)\Intel\Phone Flash Tool\fastboot.exe" "-s" " " "flash" "fw_stage2_osdnx" "D:\downloads\Teclast\Android_V1.01_SZ\firmware\firmware.bin" failed

    09/13/17 10:18:12.726 INFO : [Port 0/6] Running Sleeping for 5 seconds command

    09/13/17 10:18:17.726 INFO : [Port 0/6] Command Sleeping for 5 seconds succeed

    09/13/17 10:18:17.726 INFO : [Port 0/6] Running Wait for device with status dnx_os on port 0/6 command

    09/13/17 10:18:17.726 INFO : [Port 0/6] Command Wait for device with status dnx_os on port 0/6 succeed

    09/13/17 10:18:17.727 INFO : [Port 0/6] Running "C:\Program Files (x86)\Intel\Phone Flash Tool\fastboot.exe" "-s" " " "boot" "D:\downloads\Teclast\Android_V1.01_SZ\firmware\loader.efi" command

    09/13/17 10:18:18.121 INFO : [Port 0/6] Command "C:\Program Files (x86)\Intel\Phone Flash Tool\fastboot.exe" "-s" " " "boot" "D:\downloads\Teclast\Android_V1.01_SZ\firmware\loader.efi" succeed

    09/13/17 10:18:18.121 INFO : [Port 0/6] Running Sleeping for 0.5 seconds command

    09/13/17 10:18:18.621 INFO : [Port 0/6] Command Sleeping for 0.5 seconds succeed

    09/13/17 10:18:18.621 INFO : [Port 0/6] Running Wait for device with status pos on port 0/6 command

    09/13/17 10:18:21.060 INFO : [Port 0/6] Command Wait for device with status pos on port 0/6 succeed

    09/13/17 10:18:21.060 INFO : [Port 0/6] Running Set variable 'battery' command

    09/13/17 10:18:21.353 WARNING: [Port 0/6] Variable ‘battery’ set to default value ‘3500’

    09/13/17 10:18:21.353 INFO : [Port 0/6] Running "C:\Program Files (x86)\Intel\Phone Flash Tool\fastboot.exe" "-s" "Default0string" "flashing" "unlock" command

    09/13/17 10:18:21.665 INFO : [Port 0/6] Command "C:\Program Files (x86)\Intel\Phone Flash Tool\fastboot.exe" "-s" "Default0string" "flashing" "unlock" succeed

    09/13/17 10:18:21.665 INFO : [Port 0/6] Running Set variable 'battery' command

    09/13/17 10:18:21.792 WARNING: [Port 0/6] Variable ‘battery’ set to default value ‘3500’

    09/13/17 10:18:21.793 INFO : [Port 0/6] Running "C:\Program Files (x86)\Intel\Phone Flash Tool\fastboot.exe" "-s" "Default0string" "flash" "gpt" "D:\downloads\Teclast\Android_V1.01_SZ\firmware\gpt.bin" command

    09/13/17 10:18:22.231 ERROR : [Port 0/6] Command "C:\Program Files (x86)\Intel\Phone Flash Tool\fastboot.exe" "-s" "Default0string" "flash" "gpt" "D:\downloads\Teclast\Android_V1.01_SZ\firmware\gpt.bin" failed

    09/13/17 10:18:22.231 ERROR : [Port 0/6] Flash failed (Command type: Fastboot)

    Anyone available to help? I’m hoping to hear from Teclast about this…

    Thanks.

    #72077
    ordio
    Participant
    • Posts: 7

    As a follow up, when the system tries to boot from the bootloader, this is what happens when it times out.

    When the device loads up, this is what i see..
    Bootloader Error code 2
    Your device has failed verification of Recovery Console and may not work properly.
    Please contact customer support from your device’s manufacturer.
    Your device will boot in 5 seconds.
    In the bottom left hand corner, this is what i see..
    WriteDisk (bcb): Timeout
    Unable to update BCB contents!
    Readdisk (header) 0000001B
    Unable to load boot image at all; stop.
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