Teclast F5 Touchpad and keyboard problem

[Brad]

I don’t use Windows so can’t help you there.

elinor wrote:

with linux I had the same problem

  What version of Linux?
If you didn’t already, try first Ubuntu 18.04 and if that does not work then try v18.10.

Another thing you could try is install Manjaro Linux to a USB drive and boot from that, then if it still does not work see this page…
https://wiki.archlinux.org/index.php/Touchpad_Synaptics#Troubleshooting

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[Brad]

Something to try in Windows.  Turn off “hybrid sleep” if it’s turned on.  Or, if it’s not turned on, try turning it on…

1. Go into “Control Panel” and click the “Power Options”.
2. Next to the plan that is currently selected click “Change Plan Settings”.
3. Now click “Change Advanced Power Settings”.
4. Open the “Sleep Setting” and find “Hybrid Sleep”
5. Change/set it on or off.
6. Now click “Apply” and then click “OK”.
7. Finally shut down and power up the computer.

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[Brad]

By the way, try asking for help for your problem on http://www.tenforums.com as there are some Windows experts there.

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[mrx]

hi elinor, i have exact the same problem….I think its a bios setting or something like that. Have you already found a solution?

 

 

[elinor]

Hey mrx,

Gearbest sent me the factory file for the F5 in reinstall everything and solve my problem

https://1drv.ms/f/s!AtprAlErUyChi19Utgao6PvEpXmY

Good luck ?

[mrx]

Hey, thanks for your quick and helpful answer. How do you reinstall it with these files?

 

[João Campos]

extract everything to a clean usb stick formatted in fat32 and run it from boot. Think you don’t need to anything else besides waiting 🙂

[Author]

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