June 16, 2016 at 12:27 pm #41166
- Posts: 1
June 21, 2016 at 2:46 pm #41655
- Hi everybody i received my teclast x3 pro the last week that i ordered on gearbest but there is a big problem with the screen (the left part of the screen more precisely which corresponds to the cpu) which twinkles like a old pc screen. Have someone the same problem ? It is normal on this tablet ? How can i contact Gearbest because i send 3 messages to their system but i speak with a robot since 2 days. I really want to return it but they ask me photos except that we see nothing on the photos. Please help me , thanks
- Posts: 2
That’s not something I experience and it sounds faulty. Try emailing the video (an description) to [email protected] with the support ticket number as the subject line and update the ticket in the support centre to say that you’ve emailed the video there.December 28, 2016 at 11:23 am #59390
- Posts: 7
I have the same problem. My screen twinkle so strong like an old pc screen that you cant work with it. I have allready informed gearbest support centre with videos of this case. After that i get this message:
I’m sorry to bother you.
For this problem, the product department said ：
Please try to brush the system ：http://www.teclast.com/en/firmware/.
Thank you for your understanding.
if i want to download a firmeware i allway get the massage “Can not find the ID number of the download!” My ID is G3K2.
The flicker was from the first day I unpacked it. I have noticed that the probability is higher that the flicker starts when the X3 Pro is on longer.
Could somebody please help?
Attachments:You must be logged in to view attached files.
You must be logged in to reply to this topic.