Teclast X3 pro screen issue

[Cornish]

Hi Azerty,

That’s not something I experience and it sounds faulty. Try emailing the video (an description) to [email protected] with the support ticket number as the subject line and update the ticket in the support centre to say that you’ve emailed the video there.

[Sebastian]

Hello,

I have the same problem. My screen twinkle so strong like an old pc screen that you cant work with it. I have allready informed gearbest support centre with videos of this case. After that i get this message:

“Dear sebastian,

I’m sorry to bother you.
For this problem, the product department said ：

Please try to brush the system ：http://www.teclast.com/en/firmware/.

Thank you for your understanding.

Best Regards
Branca”

if i want to download a firmeware i allway get the massage “Can not find the ID number of the download!” My ID is G3K2.
The flicker was from the first day I unpacked it. I have noticed that the probability is higher that the flicker starts when the X3 Pro is on longer.
Could somebody please help?

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