touchpad stops working, ezbook 3 pro

touchpad stops working, ezbook 3 pro

TechTablets Forums Jumper Discussion EZBook series touchpad stops working, ezbook 3 pro

Viewing 11 posts - 1 through 11 (of 11 total)
  • Author
    Posts
  • #75851
    Mograbi
    Participant
    • Posts: 2

    Hello,

    recently I bought an ezbook 3 pro, after some time using it the touchpad stops responding at all.

    tried to reboot, stops and start HID service for touchpad but didn’t help
    what could be the reason for that ??

     

    also check touchpad in settings and it’s on/

    #75852
    Constantine
    Participant
    • Posts: 14

    Check if ScrollLock (Fn-F12) is off, because then it’s on – touchpad is off.

    #76512
    tetageek
    Participant
    • Posts: 8

    Hi i have same issue if you have solution thanks a lot

    administrateur web du site Objets publicitaires écologique

    #76546
    tetageek
    Participant
    • Posts: 8

    I have change param in BIOS setting. Fast boot and disabled ps2 .

    administrateur web du site Objets publicitaires écologique

    #76547
    Mehtevas
    Participant
    • Posts: 24

    I have change param in BIOS setting. Fast boot and disabled ps2 .

    Is it works? I’ve the same problem. The latest ezbook 3 pro is plenty of bugs and issue.

    #76548
    tetageek
    Participant
    • Posts: 8

    I have change param in BIOS setting. Fast boot and disabled ps2 .

    Is it works? I’ve the same problem. The latest ezbook 3 pro is plenty of bugs and issue.

    Yes it’s ok after this modification. Enable fast boot and disabled PS2 support. It’s ok. Beware if you want to go in bios after this modification you’ll install EasyUEFI to go in bios because Esc not ok.

    When i plug ac touchpad is disabled. If i restart without ac it’s ok. But in windows event manager in mouse, i see mouse delete and install… it’s bug 🙁

    Sorry for my english.

    administrateur web du site Objets publicitaires écologique

    #76562
    Dario
    Participant
    • Posts: 10

    i also had this prob and i fix it unplugging an re-plugging the battery. i don’t know why but is a fix

    #79186
    dorinL
    Participant
    • Posts: 2

    It works! Just unplug the battery, plug it back and it works!

    I suppose this is the fastest way you can reset the BIOS.

     

    #79359
    tony
    Participant
    • Posts: 1

    Hi. I suddenly had this problem. I used the on board windows recovery with no result. There was no screen pointer and the touchpad seemed dead.

    I didn’t want to open the box so found my way to the drivers using keystrokes. With nothing to loose, I simply deleted the touchpad driver and everything returned in perfect working order on reboot!

    If you have this problem it may be worth a try. In my case it seems to have been a corrupted driver issue or perhaps because the wrong driver got installed during an update?

     

    #183275
    harald
    Participant
    • Posts: 2

    Jumper Ezbook X3, No Cursor, no Touchpad, fixed.

     

    #183281
    harald
    Participant
    • Posts: 2

    Attempted to upgrade Ezbook X3 to Win10 2004: failed. (X3 N3350  not X3 Pro)

    Lost mouse cursor and no Touchpad input.

    External USB mouse still worked.

    Tried above fixes via BIOS: failed.

    Disconnected power and battery (opened bottom) for 10 minutes.

    Reconnected Battery (and disconnected external USB mouse), restarted and cursor and Touchpad worked again.

    Note: to dis and reconnect: remove battery from mount, or it is easy to bend connector pins because battery impedes connector.

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