TechTablets › Forums › Jumper Discussion › EZBook series › Touchpad stops working when using external mouse
- This topic has 3 replies, 2 voices, and was last updated 6 years, 1 month ago by Kalle.
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February 15, 2018 at 9:42 am #79492
Sometimes when I plug in an external mouse the touchpad stops working completely both on Windows and Manjaro. I have to do serveral Cold reboots to get it working again. Anyone else having this issue?
February 15, 2018 at 3:27 pm #79513I was going to say you have that option enabled to disable it in Windows under the precision trackpad when a mouse is plugged in. But then you say it’s happening in Linux so completely unsure what it would be. Sounds hardware related. What version do you have? V4 or V5+?
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Currently testing: LG G8X & Redmi K30February 19, 2018 at 8:10 am #79591I have the V4 version. Sometimes it does work though and sometimes it stops working when I wake the machine, having to reboot 10 times to get it working again. When I get it working, it will work fine for a couple of weeks sometimes and sometimes it will stop working serveral days in a row. Now I’ve done 10 reboots and cold boots, nothing seems to work. Even booted Windows, doesn’t work there either. Took a look in the device manager, has some errors but no on the touchpad.
February 19, 2018 at 5:00 pm #79601I opened the laptop and reseated the flat cable for the touchpad, seems to have fixed it!
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