Touchpad stops working when using external mouse

[Chris G]

I was going to say you have that option enabled to disable it in Windows under the precision trackpad when a mouse is plugged in. But then you say it’s happening in Linux so completely unsure what it would be. Sounds hardware related. What version do you have? V4 or V5+?

Chris | Admin
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[Kalle]

I have the V4 version. Sometimes it does work though and sometimes it stops working when I wake the machine, having to reboot 10 times to get it working again. When I get it working, it will work fine for a couple of weeks sometimes and sometimes it will stop working serveral days in a row. Now I’ve done 10 reboots and cold boots, nothing seems to work. Even booted Windows, doesn’t work there either. Took a look  in the device manager, has some errors but no on the touchpad.

 

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[Kalle]

I opened the laptop and reseated the flat cable for the touchpad, seems to have fixed it!

[Author]

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