Touchscreen not working

Touchscreen not working

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Viewing 11 posts - 1 through 11 (of 11 total)
  • Author
    Posts
  • April 14, 2017 at 2:50 am #65274
    Kevin
    Participant
    • Posts: 4

    My touchscreen stopped working after the Windows update. Tried dis/enable the driver in the human interface and reinstalling Goodix Touch HID. Got frustrated and did a clean install too but no luck. Anyone else having the same problem or have a solution? Maybe I need a the old TouchSetting.gt file in the (C:\Windows\INF)? Got mine from GearBest and will probably exchange for another

    April 14, 2017 at 4:08 pm #65327
    Obinna
    Participant
    • Posts: 47

    Hmm, nope. I have just installed my windows updates and my touch still works.

     

    I'm not weird, I'm limited edition (~.~)

    April 14, 2017 at 6:46 pm #65333
    Kevin
    Participant
    • Posts: 4

    Do you have a the touchsetting.gt file in the (C:\Windows\INF) I can get a copy of?

    April 14, 2017 at 7:53 pm #65336
    Obinna
    Participant
    • Posts: 47

    Here you go: Googledrivelink

    please tell us if this fixed  the issue so others van see it too

     

    I'm not weird, I'm limited edition (~.~)

    April 14, 2017 at 9:28 pm #65345
    Kevin
    Participant
    • Posts: 4

    Worked!!! Thankyou so much!!!

    Just a bit odd installing the OEM Goodix driver from here doesn’t have it.

    April 14, 2017 at 9:53 pm #65347
    Obinna
    Participant
    • Posts: 47

    You’re welcome 🙂

    I'm not weird, I'm limited edition (~.~)

    April 14, 2017 at 11:12 pm #65353
    Chris G
    Keymaster
    • Posts: 2677

    I’ve added my touchsetting.gt file to the Chuwi Hi13 downloads section now. Should solve future issues and people looking for it with clean Windows 10 installs etc.

    Chris | Admin
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    April 15, 2017 at 12:16 am #65358
    AcuminousIgnorance
    Participant
    • Posts: 6

    Thank you Chris, definitely looking to doing a clean install once I receive mine. While I don’t know if Chuwi themselves would infect their machines, a supply chain attack makes a lot of sense for something nasty to ride along.

    April 15, 2017 at 1:15 am #65361
    Kevin
    Participant
    • Posts: 4

    Thanks Chris and Obinna for the file since you guys both uploaded a few minutes apart. A fresh install def help with the response time and lag I had with using a wireless mouse (tried both bluetooth and regulard USB dongle). Hopefully no more issue going forward!

    April 17, 2017 at 3:16 am #65426
    athanato
    Participant
    • Posts: 36

    Chuwi does install AdUps on their android tabs so I don’t trust them in that aspect, I always do a clean windows install.

    May 17, 2017 at 2:03 pm #67078
    Travis
    Participant
    • Posts: 3

    I installed a clean copy of Windows and lost driver support for my touchscreen, audio, camera, and pen. I found the drivers supplied on this website, and would like to find a solution that doesn’t just reset via factory CHUWI image.

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