Touchscreen Problem: I2C HID Error 10, Anybody Have This Problem?

[John Macie]

I reformatted, and clean installed the new win10 creators edition, with the online media creation tool. When through installing, there were 7 or 8 devices that didn’t automatically get drivers. So I used the drivers from here, in the download section. I had a bit of trouble figuring out which folder to point to when upgrading each driver. I ended up going into the properties for each unknown device, into the details tab, then in the dropdown I go the Hardware ID’s and then copied and searched online for the actual device name associated with the hardware ID, and found all the names 1 by 1. I know there are drivers for    I2C HID, in the drivers folders from the downloads section here. I would take the time it takes to redo my install before I go tearing apart the digitizer.

[FUCKTECHTABLET]

To install the driver for each device you don’t have to point to the correct INF file, just point to the driver mega folder then select ‘scan SUB DIRECTORY’

FUCK FUCKTECHTABLET

[John Macie]

or

[James Rediffer]

Hi John,

Thanks for the input. After a fresh install of Windows, I also ran into the problem of a ton of devices being flagged with an ! . I used the drivers on this site and have updated all unknown devices on the tablet, however, there are no drivers for the I2C HID device, as far as I know. I’ll take a look again, but when pointing to the parent folder of the driver bundle, Device Manager doesn’t find anything.

The touchscreen does work from time to time. For instance, one time, I got the ! on the I2C HID device and couldn’t use the touchscreen, so I turned off the tablet and didn’t touch it for about a week. Upon turning it on, touch was working fine for the couple of hours I was messing with it. After waking it from an overnight sleep, the touch screen failed to start again. It seems to be a recurring problem, and so far, everything I’ve tried hasn’t brought any meaningful improvement.

[Papa Yoyo]

Try resetting BIOS to default and restoring Windows using the factory image? The fact it works before sleep suggests a software issue.

[James Rediffer]

Thanks for the reply, Papa. I think I’ve done a BIOS reset in the past (using the pinhole button), but nothing has changed as far as I know. I’ll give it another shot when I get home. Fingers crossed that it works.

By the way, I tried to use the tablet this morning, but still no luck; the touch screen and windows home button do not respond to anything.

Any other suggestions would be highly appreciated!

[FUCKTECHTABLET]

Because you drop it so it may be a hardware fail

FUCK FUCKTECHTABLET

[James Rediffer]

@virgo: Yes, the original screen cracked. I replaced it with a new screen, but it’s the new screen that is giving me the error 10.

 

I tried a BIOS reset, but no luck. The screen will work for a short while, but will die after a long sleep or restart.

[rafita82]

James Rediffer wrote:

@virgo: Yes, the original screen cracked. I replaced it with a new screen, but it’s the new screen that is giving me the error 10.

I tried a BIOS reset, but no luck. The screen will work for a short while, but will die after a long sleep or restart.

For me it is clearly a Hardware problem. Try to talk with the vendor in order to get a new one.

[Author]

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