Type-C won't turn on

[Siu Lay]

It is a rather common problem with this device, especially for the type C.

Some Chinese website reported the problem is with the c connector. It is just a type C wire to a USB2, Cube just does not have the know how to wire it correctly. The power circuit will get burn out if a type C charger is not USB2 compatible (aka force too much current into the device).

[Troy Naismith]

I don’t think it’s that Siu Lay, I’ve only been using the charger that came with it and it happened when I was trying to boot of a USB stick.  It came up with a “ACPI Bios Error” and blue screen. Then wouldn’t turn back on.

[Hans Sprungfeld]

There is some weird bios problem with this device, I had all kind of phenomenons already with my tablet including:

• tablet powers off if you select reboot from Windows or Android
• no screen if you reboot from Android, it looks powered off, but if you wait eventually Android will boot at some point and monitor signal comes back
• ACPI bluescreen like you described, when I wanted to boot Windows 10 usb stick, I solved it somehow didn’t remember anymore how, I think the problem was a bug triggered by “too early” usb recognition by the UEFI bios. I powered it off which usb stick connected, powered it on again went into bios, and selected overwrite boot from stick and then it worked

I guess you should open it and disconnect the battery for a minute and then connect it again, that could help.

[Troy Naismith]

Yeh thanks man, I’m not sure how to open it though. Do you know of any guide? Or can you walk me through it?

[J]

I opened mine up recently and described how to do it in the Wi-Fi issues thread. It’s easy enough to open up. Just make sure you remove the micro SD first.

Disconnecting the battery is a good idea

[Troy Naismith]

the battery is soldered on… 🙁

[J]

Yes you need to desolder the wires connecting the battery to the PCB. Someone has revived their after doing this.

[Author]

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